How To Fix HP Touchpad Not Working In Windows 11,10


HP Touchpad not working? Don’t panic; here are the best fixes to resolve the HP laptop trackpad not working.

When the laptop touchpad stops working, it’s obvious to get frustrated, but there’s no need to fret. Fortunately, there are ways to fix the common touchpad not working issues on Windows 11 and 10. Most of the tips explained below will help fix all the problems you are facing with the laptop mouse.

Note : To follow certain fixes, you might need an external mouse.

So, without further delay, let’s learn how to get the HP touchpad working.

8 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10

Here are the workable solutions to fix HP laptop Mouse not working on Windows 11,10. There’s no need to try all the fixes, just follow the steps until you find the workable fix for the HP laptop trackpad not working.

1. Enable Touchpad in Windows Settings

This might seem an obvious fix, but sometimes we miss out on the apparent things. Hence, as the first line of defense, it is necessary to check if the TouchPad setting is enabled or not. To ensure, follow the steps below:

Note: In Windows Settings, a dedicated setting for Touchpad is hidden.

1. In the Windows search bar, type Touchpad and head to Touchpad settings.

2. Here, the Touchpad button should be enabled.

Note : The cursor speed should not be set to.

Must Read- How to Download HP Network Driver for Windows 11,10,8,7

2. Update mouse driver

After updating the recent version of Windows 10, many HP users have reported facing HP laptop mouse not working. The best way to fix the HP mouse not working is to update the touchpad driver. This can be done both manually and automatically.

Certainly, the manual way is time-consuming and requires patience, while the automatic way is easy and quick.

To update the Touchpad driver manually, follow the steps below:

Note : To download drivers manually, you need to visit the manufacturer's website and download the driver. Only then will you be able to install it using the steps below.

1. In the Windows search bar, type Device Manager. Select the best result.

2. Look for Mice and other pointing devices. Double click to expand it.

3. Right-click HP Touchpad > select Properties

device manager

4. Click the Drivers tab > Update Driver

mouse properties

Note : If you have recently updated the mouse driver, you can restore it by clicking the Roll Back Driver option.

5. In the new window that opens, select the option that reads Browse my computer for driver software.

6. Thereafter, in the consecutive window, select Let me pick from the list of device drivers on my computer > Next

browser for driver software

7. Choose the HID-compliant device> Next.

update driver

8. This will install the driver. To apply changes, reboot the PC.

The touchpad not working problem in Windows 11 and 10 should now be fixed.

If this seems too much work and you don’t have the skills to download drivers manually, try Advanced  Driver Updater, the automatic way to detect outdated drivers and update compatible drivers. This best driver updater for Windows in no time detects outdated drivers and updates them. Moreover, it even takes a backup of old drivers before updating them.

Read This- How to Download & Update HP LaserJet Pro M404n Driver

How To Update HP Touchpad Driver Automatically?

To use this excellent driver updating utility, follow the steps below:

1. Download and install Advanced Driver Updater

2. Launch it and click Start Scan Now.
Advanced Driver Updater

3. Wait for the scan to finish.

Advanced Driver Updater scan
4. You will now get a list of all outdated drivers

5. Click Update driver next to it.

update outdated drivers

Note : If you are using the trial version of the product, you will need to update each outdated driver individually. However, using the Pro version, you can update all outdated drivers at once by clicking on the Update All button. Furthermore, this driver updater comes with a money-back guarantee.

5. Once the driver is updated, restart the system to apply changes.
6. Now, try using the mouse; it should work fine.

3. Disconnect external mouse (if using)

Not all laptop models automatically switch off the touchpad when connected to the external mouse. But if the HP touchpad stops working after you connect the external mouse, the fix is simply to unplug the USB mouse and then try to use the touchpad.

Note : Some Bluetooth mice do not disconnect automatically; hence, make sure when you disconnect from the system, you should turn it off.

4. Enable Trackpad in BIOS (if disabled)

If the touchpad is disabled from the BIOS, then this issue might occur. To fix it, enable touchpad from BIOS. To do so, restart the system, and before you see the Windows screen keep pressing the F2 or F8 or Del key.

The key varies depending on the manufacturer of the system you are using.

Once BIOS opens, use the arrow keys to move to Touchpad and check if it is enabled or not.

5. Remove other Mouse drivers

1. Press Windows + R and type devmgmt.msc > ok.

run window
2. Look for Mice and other pointing devices.
3. Right-click the other mice drivers > Uninstall.
device manager
4. When asked for confirmation, hit Yes.
5. Restart the system to apply changes.

6. Perform a clean boot

Third-party software sometimes conflicts with the Mouse, so the HP touchpad might stop working. To fix the mouse not working, follow the steps below:

1. Press Windows + R > type msconfig > Ok
2. Hit the General tab
3. Uncheck ‘Load startup items’ under Selective startup.
system configuration
4. Select the Service tab > uncheck Hide all Microsoft services > Disable all

system configuration setting
5. Open Task Manager
6. Next hit the Startup tab > right-click the application >Diisable
7. Click Ok > Restart

Note : You will have to repeat this process unless you find the culprit. Once detected, can keep that disabled.

See Also- How to Download and Update HP Webcam Drivers on Windows 10

7. Enable TouchPad using the Function key

The touchpad not working problem can arise if the touchpad is disabled. Therefore, confirming this is not the case is always a good idea. To enable HP touchpad, press Fn+F3.

If this does not work, double-tap the TouchPad on/off indicator as shown in the screenshot below:

turning the touchpad off on

8. Run HP Diagnostic

If none of the steps have worked, try using HP Diagnostic, this will help troubleshoot the problem.

FAQ-Hp Touchpad Not Working

How do I unfreeze my HP laptop mouse?

The first thing you should do to unlock the mouse is to restart it. If this doesn't help, use the function keys. Generally, they are F5, F7, F8, or F9. Press the Fn key and use the keys. This should help.

How do you fix an unresponsive mouse on a laptop?

To fix the unresponsive mouse, try updating the driver. You can use Device Manager or Advanced Driver Updater to update the driver. We hope you can fix the hp laptop mouse not working issue on Windows using the steps explained above. Do let us know which fix worked for you in the comments section. If you have any queries related to Advanced Driver Updater, feel free to contact the technical team at


How To Recover Photos On HP Laptop
Fix – HP DeskJet 2700 Printer Offline – 2022
How to Update HP Laserjet M1005 MFP Driver in Simple Ways
How to Download HP Universal Printer Driver

Share On :

About The Author

Preeti Seth
Preeti Seth

A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To's, product reviews, etc. In her free time, she loves reading, meditating, and traveling.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Seen on