How To Fix Hp Touchpad Not Working Problem In Windows

HP Touchpad not working? Don’t panic, here are the best fixes to resolve the HP laptop trackpad not working.

When the laptop touchpad stops working, it’s obvious to get frustrated but there’s no need to fret. Fortunately, there are ways to fix the common touchpad not working issues on Windows 10. Most of the tips explained below will help fix all the problems you are facing with the laptop mouse.

Note: To follow certain fixes, you might need an external mouse.

So, without any further delay, let’s learn how to get the HP touchpad working.

8 Best Ways to Fix Hp Laptop Touchpad Not Working in Windows 10

Here are the workable solutions to fix HP Mouse not working on Windows 10. There’s no need to try all the fixes, just follow the steps until you find the workable fix for the HP laptop trackpad not working.

1. Enable Touchpad in Windows Settings
2. Update mouse driver
3. Disconnect external mouse (if using)
4. Enable Trackpad in BIOS (if disabled)
5. Remove other Mouse drivers
6. Perform clean boot
7. Enable TouchPad using a Function key.
8. Run HP Diagnostic

1. Enable Touchpad in Windows Settings

This might seem an obvious fix but sometimes we miss out on the apparent things. Hence, as the first line of defense, it is necessary to check if the TouchPad setting is enabled or not. To ensure, follow the steps below:

Note: In Windows Settings, a dedicated setting for Touchpad is hidden.

1. In the Windows search bar, type Touchpad and head to Touchpad settings.

2. Here, the Touchpad button should be enabled.

Note: The cursor speed should not be set to 0

2. Update mouse driver

After updating to the recent version of Windows 10, many HP users have reported facing HP laptop mouse not working issue. The best way to fix it is to update the touchpad driver. This can be done both manually and automatically.

Certainly, the manual way is time-consuming and requires patience while the automatic way is easy and quick.

To update the Touchpad driver manually, follow the steps below:

Note: To download drivers manually, you need to visit the manufacturer’s website and download the driver. Only then you will be able to install it using the steps given below.

1. In the Windows search bar, type Device Manager. Select the best result.

2. Look for Mice and other pointing devices. Double click to expand it.

3. Right-click HP Touchpad > select Properties

device manager

4. Click the Drivers tab > Update Driver

mouse properties

Note: If you have recently updated mouse drive you can restore it by clicking Roll Back Driver option.

5. In the new window that opens, select the option that reads Browse my computer for driver software.

6. Thereafter, in the consecutive window select Let me pick from the list of device drivers on my computer > Next

browser for driver software

7. Choose the HID-compliant device> Next.

update driver

8. This will install the driver. To apply changes, reboot the PC.

The touchpad not working problem in Windows 10, should now be fixed.

If this seems too much work and you don’t have the skills to download drivers manually, try using Advanced  Driver Updater, the automatic way to detect outdated drivers and update compatible drivers. This best driver updater for Windows in no time detects outdated drivers and updates them. Moreover, it even takes a backup of old drivers before updating them.

How to Update Hp Touchpad Driver Automatically?

To use this excellent driver updating utility, follow the steps below:

1. Download and install Advanced Driver Updater
2. Launch it and click Start Scan Now.
Advanced Driver Updater_1

3. Wait for the scan to finish.

ADU Scan
4. You will now get a list of all outdated drivers

5. Click Update driver next to it.

ADU Update process

Note – If you are using the trial version of the product, you will need to update each outdated driver individually. However, using the Pro version, you can update all outdated drivers at once by clicking on the Update All button. Furthermore, this driver updater comes with a money-back guarantee.

5. Once the driver is updated restart the system to apply changes.
6. Now try to use the mouse, it should be working fine.

3. Disconnect external mouse (if using)

Not all laptop models automatically switch off the touchpad when connected to the external mouse. But if the HP touchpad stops working after you connected the external mouse, the fix is simply to unplug the USB mouse and then try to use the touchpad.

Note: Some Bluetooth mice do not disconnect automatically hence, make sure when you disconnect from the system, you should turn it off.

4. Enable Trackpad in BIOS (if disabled)

If the touchpad is disabled from the BIOS, then too this issue might occur. To fix it, enable touchpad from BIOS. To do so restart the system and before you see the Windows screen keep pressing the F2 or F8 or Del key.

The key varies depending on the manufacturer of the system you are using.

Once BIOS opens, use the arrow keys to move to Touchpad and check if it is Enabled or not.

5. Remove other Mouse drivers

1. Press Windows + R and type devmgmt.msc > ok.

run window
2. Look for Mice and other pointing devices.
3. Right-click the other mice drivers > Uninstall.
Mice and other pointing
4. When asked for confirmation hit Yes.
5. Restart the system to apply changes.

6. Perform clean boot

Third-party software sometimes conflicts with the Mouse, due to this the HP touchpad might stop working. To fix the mouse not working, follow the steps below:

1. Press Windows + R > type msconfig > Ok
2. Hit General tab
3. Uncheck ‘Load startup items’ under Selective startup.
Load startup
4. Select the Service tab > uncheck Hide all Microsoft services > Disable all

hide all microsoft
5. Open Task Manager
6. Next hit Startup tab > right-click the application >Diisable
7. Click Ok > Restart

Note: You will have to repeat this process unless you find the culprit. Once detected can keep that disabled.

7. Enable TouchPad using the Function key

Touchpad not working problem can arise if the touchpad is being disabled. Therefore, it is always a good idea to confirm that this is not the case. To enable HP touchpad press Fn+F3.

If this does not work, double-tap the TouchPad on/off indicator as shown in the screenshot below:

turning the touchpad off on

8. Run HP Diagnostic

If none of the steps have worked, try using HP Diagnostic, this will help troubleshoot the problem.

We hope using the steps explained above you are able to fix the mouse not working issue on Windows. Do let us know which fix worked for you in the comments section. In case you have any queries related to Advanced Driver Updater feel free to contact technical team at

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