How To Fix HP Touchpad Not Working In Windows 11,10


Is your HP Touchpad not working? Don’t panic.

We understand when the touchpad stops working, many things halt, and you feel crippled. But there is nothing to worry about as we have the best fixes to resolve the HP laptop trackpad not working.

Note : To follow certain fixes, you might need an external mouse.

So, without further delay, let’s learn how to get the HP touchpad working.

Reasons for Touchpad not working

– Outdated touchpad driver

– Certain keys are causing the HP laptop to get stuck.

– Hardware issues

– Touchpad is disabled

– Interference due to third-party software.

– Switching between Tablet and laptop mode.

9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10

Here are the workable solutions to fix HP laptop Mouse not working on Windows 11,10. There’s no need to try all the fixes. Follow the steps until you find the workable fix for the HP laptop trackpad not working.

Before you follow these steps, we suggest restarting the PC as a simple reboot sometimes helps fix the problems that might seem impossible to get rectified. Suppose they don’t have an external mouse. Press the Ctrl+ Alt+Delete keys and tab to highlight the power icon. Hit Enter key and select Restart using the arrow keys.


Alternatively, you can perform a hard reset by pressing the power button.

1. Enable Touchpad in Windows Settings

This might seem an obvious fix, but sometimes we miss out on the apparent things. Hence, checking whether the TouchPad setting is enabled is necessary as the first line of defense. To ensure, follow the steps below:

Note: In Windows Settings, a dedicated setting for Touchpad is hidden.

1. Type Touchpad in the Windows search bar and head to Touchpad settings.

2. Here, the Touchpad button should be enabled.

Note : The cursor speed should not be set to.

Must Read- How to Download HP Network Driver for Windows 11,10,8,7

2. Update the mouse driver

After updating to the recent version of Windows 10, many HP users have reported facing HP laptop mouse not working. The best way to fix the HP mouse not working is to update the touchpad driver. This can be done both manually and automatically.

Indeed, the manual way is time-consuming and requires patience, while the automatic way is easy and quick. If you have never updated drivers or lack technical knowledge, we recommend using Advanced Driver Updater.

However, if you want to update the Touchpad driver manually, follow the steps below:

Note : To download drivers manually, you need to visit the manufacturer's website and download the driver. Only then will you be able to install it using the steps below.

1. In the Windows search bar, type Device Manager. Select the best result.

2. Look for Mice and other pointing devices. Double-click to expand it.

3. Right-click HP Touchpad > select Properties

device manager

4. Click the Drivers tab > Update Driver

mouse properties

Note : If you have recently updated the mouse driver, you can restore it by clicking the Roll Back Driver option.

5. In the new window, select the option that reads Browse my computer for driver software.

6. Thereafter, in the consecutive window, select Let me pick from the list of device drivers on my computer > Next

browser for driver software

7. Choose the HID-compliant device> Next.

update driver

8. This will install the driver. To apply changes, reboot the PC.

The touchpad not working problem in Windows 11 and 10 should now be fixed.

If this seems too much work and you don’t have the skills to download drivers manually, try Advanced  Driver Updater, the automatic way to detect outdated drivers and update compatible drivers. This best driver updater for Windows in no time detects outdated drivers and updates them. Moreover, it even takes a backup of old drivers before updating them.

Read This- How to Download & Update HP LaserJet Pro M404n Driver

How To Update HP Touchpad Driver Automatically?

To use this excellent driver updating utility, follow the steps below:

1. Download and install Advanced Driver Updater

2. Launch it and click Start Scan Now.
Advanced Driver Updater

3. Wait for the scan to finish.

Advanced Driver Updater scan
4. You will now get a list of all outdated drivers

5. Click Update driver next to it.

update outdated drivers

Note : If you are using the trial version of the product, you will need to update each outdated driver individually. However, using the Pro version, you can update all outdated drivers at once by clicking on the Update All button. Furthermore, this driver updater comes with a money-back guarantee.

5. Once the driver is updated, restart the system to apply changes.
6. Now, try using the mouse; it should work fine.

3. Disconnect the external mouse (if using)

Not all laptop models automatically switch off the touchpad when connected to the external mouse. But if the HP touchpad stops working after you connect the external mouse, the fix is simply to unplug the USB mouse and then try to use the touchpad.

Note : Some Bluetooth mice do not disconnect automatically; hence, make sure when you disconnect from the system, you should turn it off.

4. Enable Trackpad in BIOS (if disabled)

If the touchpad is disabled from the BIOS, then this issue might occur. To fix it, enable the touchpad from BIOS. To do so, restart the system, and before you see the Windows screen, keep pressing the F2 or F8, or Del keys.

The key varies depending on the manufacturer of the system you are using.

Once BIOS opens, use the arrow keys to move to Touchpad and check whether it is enabled.

5. Remove other Mouse drivers

1. Press Windows + R and type devmgmt.msc > ok.

run window
2. Look for Mice and other pointing devices.
3. Right-click the other mice drivers > Uninstall.
device manager
4. When asked for confirmation, hit Yes.
5. Restart the system to apply changes.

6. Check Touchpad Driver Settings

Sometimes, the Touchpad driver settings should be enabled manually to fix the issue. To do so, follow these steps:

1. Press Windows + I to open Windows settings.

2. Click the Devices tab and select Touchpad.

3. Click the Additional Settings option and access the Touchpad Settings box. From here, enable Touchpad settings.

hp-touchpad-not-workingRestart PC to apply changes. The Touchpad should be working. If it doesn’t work, try the following fixes.

7. Perform a clean boot

Third-party software sometimes conflicts with the Mouse, so the HP touchpad might stop working. To fix the mouse not working, follow the steps below:

1. Press Windows + R > type msconfig > Ok
2. Hit the General tab
3. Uncheck ‘Load startup items’ under Selective startup.
system configuration
4. Select the Service tab > uncheck Hide all Microsoft services > Disable all

system configuration setting
5. Open Task Manager
6. Next hit the Startup tab > right-click the application >Diisable
7. Click Ok > Restart

Note : You must repeat this process unless you find the culprit. Once detected, can keep that disabled.

See Also- How to Download and Update HP Webcam Drivers on Windows 10

8. Enable TouchPad using the Function key

The touchpad not working problem can arise if the touchpad is disabled. Therefore, confirming this is not the case is always a good idea. To enable the HP touchpad, press Fn+F3.

If this does not work, double-tap the TouchPad on/off indicator as shown in the screenshot below:

turning the touchpad off on

9. Run HP Diagnostic

If none of the steps have worked, try using HP Diagnostic, this will help troubleshoot the problem. However, if this doesn’t help you, it seems there is some issue with the hardware. We suggest you seek technical support.

FAQ-Hp Touchpad Not Working

How do I unfreeze my HP laptop mouse?

The first thing you should do to unlock the mouse is to restart it. If this doesn't help, use the function keys. Generally, they are F5, F7, F8, or F9. Press the Fn key and use the keys. This should help.

How do you fix an unresponsive mouse on a laptop?

To fix the unresponsive mouse, try updating the driver. You can use Device Manager or Advanced Driver Updater to update the driver. We hope you can fix the hp laptop mouse not working issue on Windows using the steps explained above. Do let us know which fix worked for you in the comments section. If you have any queries related to Advanced Driver Updater, feel free to contact the technical team at


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About The Author

Preeti Seth
Preeti Seth

A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To's, product reviews, etc. In her free time, she loves reading, meditating, and traveling.

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7 thoughts on “How To Fix HP Touchpad Not Working In Windows 11,10

  1. Avatar for Vijay Vijay says:

    None of these work! Please do give some real working suggestion.

  2. Avatar for Preeti Seth Preeti Seth says:

    Hello Vijay,

    We are sorry to hear that none of the fixes work for you.

    If you have not yet performed a hard reset, we suggest doing the same. To do so follow these steps:

    1. Turn off the notebook/laptop.
    2. Remove the docking station and disconnect all the connected devices.
    3. Detach the AC adapter if connected, followed by removing the laptop battery.
    4. Now, press and hold the power button for approximately 15 seconds. This will drain all the charging from the battery.
    5. Put the battery back and connect the AC adapter.
    6. Turn on the notebook.
    7. If you see a startup menu with a list of options select Start Windows Normally and press Enter.
    8. Reconnect all the devices and check for Windows Update.
    9. Once, it is done update drivers, either using Advanced Driver Updater or can use the HP Assistant.
    This should do the trick and the Touchpad should start working.

    Please do let us know if this works for you.

    Thanks and Regards

  3. Avatar for Obi Daniel Obi Daniel says:

    Thank you very much. Number 8 worked for me.

  4. Avatar for Arvind Raut Arvind Raut says:

    Systweak’s blog provides comprehensive guidance on resolving the HP touchpad not working problem in Windows, offering step-by-step solutions and troubleshooting tips. With clear instructions and detailed explanations, they empower users to diagnose and fix touchpad issues effectively. By addressing common causes such as driver issues or incorrect settings, Systweak ensures that readers can troubleshoot touchpad problems independently. Their expert advice serves as a valuable resource for HP laptop users encountering touchpad issues, facilitating seamless navigation and productivity. Trust Systweak’s expertise to help you overcome touchpad challenges and optimize your computing experience on Windows.

  5. Avatar for Naina k Naina k says:

    Thank you for sharing this helpful guide on fixing HP touchpad issues in Windows 11 and 10! 😊 Dealing with a non-responsive touchpad can be incredibly frustrating, but your step-by-step instructions offer a clear path to resolution. 💻 Your troubleshooting tips are easy to follow and provide reassurance for anyone experiencing this problem. 🛠️ I’m grateful for your expertise in addressing common tech issues and helping users get their touchpads working smoothly again! 👍 Keep up the fantastic work of simplifying tech repairs for us all!

  6. Avatar for Bajrang Waghmare Bajrang Waghmare says:

    This blog offers a comprehensive guide on troubleshooting HP touchpad issues in Windows, providing practical solutions for users encountering such problems. The detailed steps and explanations make it a valuable resource for resolving touchpad issues effectively. Thanks for sharing this helpful information; it’s indeed useful for anyone facing touchpad problems on their HP laptop!

  7. Avatar for Shiv Teckchandani Shiv Teckchandani says:

    This blog offers a comprehensive guide to resolve HP touchpad issues on Windows, providing users with effective troubleshooting steps. The information is presented clearly, making it easy to follow and understand. It’s a valuable resource for anyone facing touchpad problems on their HP laptop.

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