Driver Guide

Can’t Remove a Bluetooth Device On Windows 11/10? Time To Fix It

Has it ever happened to you that you tried to remove a Bluetooth device, but no matter what, you were unable to?

On the face of it, it might look like a harmless issue, but it can create many problems. It clutters your Bluetooth device list, and sometimes the device you wish to connect is disconnected.

If this has happened to you by the end of this post, you should be able to remove all the unwanted Bluetooth devices from your Windows 10 PC.

Reasons for failed Bluetooth device removal

Several reasons can make you encounter cannot remove Bluetooth device errors. Here we list the common ones:

  1. Driver issues – When the device drivers are outdated, missing, or corrupt, you might be unable to remove devices. To fix it update the Bluetooth driver.
  2. Disable Bluetooth services – To get Bluetooth working services from services.msc applet should be enabled. To fix it enable the service and then try to remove the device.
  3. Hardware issues – Sometimes the device you are trying to use has issues. To fix it uninstall the Bluetooth driver and the device.

Certainly, these are not the only reasons. There can be other reasons. However, using the following fixes you can resolve the issue caused due to any reason.

Best Ways to Fix Unable to Remove Bluetooth Devices on Windows

Solution No. 1 – Use Airplane Mode

Airplane Mode disconnects your computer from all wireless services, including Wi-Fi and Bluetooth. Hence, when you cannot remove a Bluetooth device in Windows 11/10, you can use Airplane mode. To do that, follow these steps –

In Windows 10 –

  1. Open Settings by pressing the Windows + I keys.
  2. Head to Network & Internet.
  3. Locate Airplane mode.
  4. Toggle on the switch.

In Windows 11 –

  1. Click on the Wi-Fi icon on your Taskbar.
  2. Click on the Airplane mode.

Solution No. 2 – Update Device Drivers

If you can’t get rid of a Bluetooth device, then outdated drivers might be to blame. You can update device drivers manually or use a driver updater tool like Advanced Driver Updater.

Why Use A Driver Updater Tool?

A tool like Advanced Driver Updater is a sure-shot way to detect outdated drivers. Not just that, it even lets you back up drivers and restore drivers if something goes wrong with the driver update. You can also schedule driver scans and include or exclude drivers as well. Here’s an in-depth post covering all the features of Advanced Driver Updater.

How To Use Advanced Driver Updater

  • Download, run, and install Advanced Driver Updater.

  • Click on Start Scan Now and let the process complete. 
  • You can either update all drivers by clicking on the Update All button or click the checkbox next to the driver name and click on Update driver.

Solution No. 3 – Use the Control Panel

You cannot remove the Bluetooth device via normal means. As an alternate method, you can navigate to the Control Panel and remove the device successfully. Here are the steps –

  1. Type control in the Windows search bar and click Open from the right-hand side.
  2. Click on the View by dropdown and select Category
  3. Click on Hardware and Sound.
  4. Click on Devices and Printers.
  5. Click on the three dots next to the Bluetooth device and click on select Remove device.

Solution No. 4 – Update Windows

Haven’t you updated Windows in a while? Maybe now’s the time to do it since, with every update, Windows releases new features and patches vulnerabilities responsible for glitches in Windows functions. To update Windows, follow the steps mentioned below –

  1. Open Settings by pressing Windows + I.
  2. Scroll down the left-hand pane and click on Windows Update.
  3. Click on Check for updates and follow the on-screen instructions. 

Read Also: Identifying if Your PC Drivers Need Updates! Is there a Way?

Solution No. 5 – Restart Device Association Service

One of the common reasons Bluetooth remove failed in Windows error could be because of issues with the “Device Association Service.” Restarting it can help in fixing the issue –

  1. Open the Run dialog box by pressing the Windows + R keys.
  2. When the Run dialog box opens, type services.msc and press Enter.
  3. Locate Device Association Service, right-click on it, and click on Restart. 

Head back to Settings, and now try removing the Bluetooth device.

Solution No. 6 – Run Bluetooth Troubleshooter

Windows comes with an inbuilt troubleshooter for a variety of issues. And, even in this case, you can seek help from the troubleshooter and fix the issue. The steps for the same are mentioned below –

In Windows 10

We have covered steps on how you can run Bluetooth troubleshooter in Windows 10. You can head to point number 5 of this post for the same.

In Windows 11

  1. Open Settings by right-clicking on the Start button and then clicking on Settings.
  2. Click on System on the left-hand pane.
  3. Scroll down on the right and click on Troubleshoot. 
  4. Click on Other troubleshooters. 
  5. Under Other, click on the Run button next to Bluetooth, wait for the process to get over, and follow the on-screen instructions.

Solution No. 7 – Use Device Manager

This is an effective step as you can unhide all those Bluetooth devices you are otherwise unable to see. Furthermore, you can easily uninstall the Bluetooth device once you have unhidden it. To do that –

  1. Open the Run dialog box as shown above.
  2. In the dialog box, type devmgmt.msc and press Enter.
  3. Click on the View tab and select Show hidden devices.
  4. Expand the Bluetooth category. 
  5. Right-click on the device that you want to uninstall and click on Uninstall device.

Removed The Bluetooth Device?

Normally, removing a Bluetooth device from Windows 11/10 is a straightforward process. But, sometimes, things may not go as expected and you may have to tweak some settings here and there. For instance, you might want to update outdated drivers, as shown in this post, or disable services related to Bluetooth. If you have been able to fix the issue, do let us know in the comments section. However, if you face any problem as an additional tip if you have not updated your Windows then we suggest doing that too.

Next Read: 10 Things You Wish You Knew Before Updating Device Driver

Dishank Sharma

A creative tech-writer who loves to explore latest tech-trends & convey them to his readers in the simplest way possible. He loves to blend the crispness of technology with a pinch of creativity while curating best practices for the readers. In his free time, he likes to scribble poetry, listen to rap & travel.

View Comments

  • Can I get some more help on this issue? I've tried everything but every option stays stuck on "cannot disconnect", "removing device", "restarting", etc. but nothing happens. Bluetooth won't connect to Zoom or Teams even if I manage to get it to connect to the computer. It's the same for all three of my different headsets and speakers.

    • Hello Amanda

      If none of the shared solutions helped fix the Bluetooth error, it seems there is an issue with your Bluetooth adapter. However, before you buy a new one, you can try these alternate steps:

      1. Uninstall your Bluetooth adapter from the Device Manager > Restart your PC to install the default driver. Now try to use the device. It should work.

      2. To connect with Teams follow these steps:

      Open Teams app - Click your picture on the top right - Settings - Permissions - Media permission should be ON.
      In Devices - Check for Audio Devices - The connected Bluetooth device should be selected by default. If not, select it properly.

      Note:- Not having the right microphone/speaker selected is a major cause of this issue.

      3. For Zoom -

      Check that the connected microphone, speakers, or headphones are not muted.
      Unplug the device and replug it.
      The Bluetooth device should be supported USB device for Zoom and turned on and connected properly.

      Note: If any other application is using the microphone at the same time, you might face audio issues.

      4. Lastly, consult a hardware expert who can help you troubleshoot issues with your Bluetooth adapter.

      Regards

  • When bluetooth paired devices in Windows fail to be removed or fail to connect, check the adapter has not been changed and is the exact same one that was used to pair the device, I had this problem after trying several adapters and not until the original was used then all was back to normal.

  • "Solution No. 7 – Use Device Manager" perfectly worked for me.

    Input Bluetooth device that I couldn't remove was a hidden device, and I was able to solve the problem using "Solution No. 7".

    Thanks

  • I upgrading my stationary computer, and were having two different Bluetooth USB dongles. And a lot of bluetooth problems. One of them that I could not remove my Marchall Major IV phones on my old computer. (A solution is to remove the pairing in the control pannel Blutooth section, but this did not work, so I was stuck)
    I tried just about anything, the Headphones phones did not work, and I could not remove them from Bluetooth. Then I suddenly found the solution, when I switched back the two different Bluetooth USB adapters. Apparently you can only remove a bluetooth device, if you are using the same adapter, that you applied (both adapters were Blueooth V 5.0)

  • THANK YOU! How I didn't remember to show disabled devices after 30+ years of IT experience is beyond me but your post finally solved my gigantic headache of microsofts shittyness. Great work. Thanks again. I have updated this computer quite a few times so i found hundreds (or even thousands) of inactive devices. All the old cpus going back to the first threadripper, then intel cpus, amd cpus, all sorts of stuff, but finally was able to remove the game controller that was preventing any other controllers from working!

    Thanks again. Wish someone would write a script to delete all these inactive devices automatically. Unsurprisingly my pc even seems faster after fixing this. it certainly boots quicker.

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