Fixes and Causes For Google Chrome Not Saving Passwords Issue


To save users from the hassle of remembering credentials, Google Chrome comes with a built-in password manager. Once you have permitted Google Chrome to save passwords, you can head over to the website, and the credentials will be automatically filled. However, for some users, things are not as smooth. Many users face the issue of Chrome not saving new and updated passwords. In case, that’s you and you are wondering why is the autofill password option not working on Google Chrome, you have come to the right place. 

Why Is Google Chrome Not Saving Passwords?

If you are unable to save passwords on your Google Chrome passwords, these could be the causes – 

  • You have not updated your Chrome browser in a while. 
  • The “Password Saving” option is accidentally disabled. 
  • You may have asked Google Chrome not to save passwords for certain websites. 
  • Corrupt cache and cookies are preventing your Google Chrome browser from remembering passwords. 
  • You have installed faulty extensions that are interfering with the functionality of Google Chrome’s password manager.

Best Ways To Fix Google Chrome Not Saving Passwords Issue

Solution No. 1 – Update Google Chrome

The first thing you can try is to check whether or not your Chrome browser is updated or not. To do that, follow the steps mentioned below –  

Step 1 – Click on the three vertical dots from the right-hand side of the interface.

Quick Access Menu on Chrome
Step 2 –  Click on Help and then click on About Google Chrome.

chrome about setting

Step 3 – Wait for a while till Google Chrome checks for updates

Read Also: How to Remove Cookies in Chrome – Windows

Solution No. 2 – Ensure Password Saving Is Enabled

If the Chome password manager is not working or the autofill functionality is not working, then chances are that you have not enabled the password-saving feature on your browser. Here are the steps to ascertain that – 

Step 1 – Click on the three vertical dots from the right-hand side of the interface.
Step 2 – Click on Settings.
Step 3 – From the left-hand side, click on Autofill and passwords.

Autofill and passwords Option - Chrome Setting

Step – From the right, click on Google Password Manager.

Google Password Manager - Chrome

Step – Again, click on Settings from the left-hand side.
Step – From the right-hand side, toggle on the switch next to Offer to save passwords.Offer to save passwords Option Password Manager

Solution No. 3 – Use Password Manager

When your Google Chrome is not saving passwords for a while, a third-party password manager can be a great tool. Password Managers like TweakPass come with a Google Chrome extension. It doesn’t just help you save your credentials but also generates strong passwords. To know more, you can check out this post.

Tweakpass password manager login screen

Solution No. 4 – Clear Cache and Cookies

Corrupt cache and cookies are often the main culprits behind a malfunctioning Google Chrome browser. One of the best troubleshooting steps is to clear cache and cookies. To do that – 

Step 1 – Open the Chrome browser on your computer.
Step 2 – Click on Clear browsing data or press Ctrl + Shift + Delete  on your keyboard.

clear browsing data
Step 3 – Click on the Clear data button. 

Solution No. 5 – Use A Windows Optimization Tool

Since we are talking about clearing cache and cookies, you can use a tool like Advanced System Optimizer that can remove all internet browsing history and other hidden traces. Here’s how Advanced System Optimizer can help you remove  Google Chrome browsing history – 

Step 1 – Download Advanced System Optimizer and run the installation file.

Step 2 – Click on Security & Privacy from the left-hand side.

security and privacy

Step 3 – From the right, click on Privacy Protector.

Privacy Protector

Step 4 – Click on Start Privacy Scan. You must close all the opened applications and browsers before initiating the scan.
Step 5 – Once the scan is over, click on the Clean button. 

Solution No. 6 – Reset Browser To Its Default Settings

Up until now, if you are unable to figure out why Chrome is not offering to save passwords, you can try resetting your Google Chrome browser to its default settings – 

Step 1 – Open Google Chrome Settings.
Step 2 – From the left-hand side, scroll down and click on Reset settings.

reset setting tab selected
Step 3 – Click on Restore settings to their original defaults.

settings reset page

Step 4 – Click on Reset settings. Click on reset option-reset setting

Solution No. 7 – Sign In and Sign Out Again From Your Google Chrome Profile

While not a very common occurrence, a corrupt Google Chrome profile can also be why you cannot automatically save or fill in credentials using the Google Password Manager. The best bet here is to sign out and then re-sign. To do that – 

Step 1 – Open the Google Chrome profile where you face issues saving passwords.

Google Chrome profile
Step 2 –  Click on the profile icon at the top right corner below the Tabs section.
Step 3 – Click on the Sync is on button.

Turn off Sync
Step 4 – On the next screen, click on the Turn off button.
Step 5 – Once you are signed out, re-sign in and check if you can save passwords. 

Tip :

Solution No. 8 – Remove Websites From Never Saved List

In case your Google Chrome browser can’t save passwords for a particular website, there is a chance you have added them to declined sites and apps. Here is how you can remove websites from there – 

Step 1 – In the address bar of your Google Chrome browser type – 


Step 2 – Press Enter. website whose password you want Google to remember under Declined sites and apps

Step 3 – Under Declined sites and apps locate the website or app whose password you want Google to remember.
Step 4 – Click on the X button next to it. 

Read Also: Fix “Google Chrome Is Waiting for Cache” Issue {Windows 10}

Solution No. 9 – Disable Extensions

Sometimes, issues in the browser may arise if you have installed faulty extensions. One way to check this is if you recently installed an extension and you couldn’t save passwords soon after.

list of browser extensions

Here, you can disable the recently installed extensions individually and then check which is creating the problem. Once the culprit is detected, remove it and start saving passwords.  

Let Google Chrome Remember Passwords So You Don’t Have To

Since we spend a lot of time browsing various websites and punching in credentials, remembering each can be immensely difficult. Google Password Manager inside Google Chrome can be a great way to save and autofill passwords. In case you can’t see saved passwords or can’t save passwords per se’, this post can help. If it did, do let us know in the comments section below.

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About The Author

Preeti Seth
Preeti Seth

A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To's, product reviews, etc. In her free time, she loves reading, meditating, and traveling.

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