Fix – NVIDIA GeForce Experience Not Working or Missing

NVIDIA GeForce Experience not working

Is your GeForce Experience not opening? You aren’t the only one.

This is a common issue faced by NVIDIA users and is encountered due to corrupt software, Windows Updates, and even NVIDIA updates. However, there’s nothing to worry about as this problem can be fixed using the different techniques discussed in this post.

What is GeForce Experience?

Designed by NVIDIA, the GeForce Experience app is a control panel that helps keep your NVIDIA drivers up to date, optimize graphics settings, and provide in-game screenshots and recording features. The app displays a list of all games installed on your computer and allows customizing graphics settings per game.

Some users have complained that the app is not working as intended. The easiest way to fix this is to reinstall the apps. However, if you have tried that and the GeForce Experience app still has issues, try the troubleshooting techniques explained below.

Causes for GeForce Experience Not Finding Games

Before we learn technical ways to troubleshoot the issue, it’s best we check if the game is supported by GeForce Experience or not. Click here to get a complete list of supported games. If your game is supported, yet GeForce Experience fails to display it, check the list to understand the possible causes.

Knowing the exact reason will help pick the correct fix.

  • Not logged in as administrator – If you are not logged in as an administrator, then GeForce will not be able to access games that require administrator permissions. The best way to fix the problem is to provide admin permissions to the GeForce Experience executable.
  • Games are not saved in the location provided – GeForce Experience looks for the games in the folder you’ve set up inside the client’s preferences. If any game is installed outside that folder, the app will not read it. To fix it, add the folder in which the game is installed.
  • Restricted access – If the folders with the game lack ownership, the app cannot read them. To resolve the issue, provide permission.
  • Firewall interferes with GeForce Experience– To check game information, GeForce Experience needs an internet connection. However, sometimes Windows Defender Firewall interferes and blocks the connection. Therefore, to fix it, temporarily disable the firewall and see if it helps.
  • Corrupt GeForce Experience Installation – When the installation files are corrupt, you face issues with GeForce Experience. To fix it, delete the cache. If this doesn’t help, reinstall and update to the latest version.
  • Outdated Device Drivers – The problem occurs if the GeForce app is updated, but the graphic driver isn’t. To fix it, update to the latest NVIDIA drivers using GeForce Experience, or you can use Advanced Driver Updater to update out dated drivers.

advanced driver updater

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How To Fix NVIDIA GeForce Experience Not Working

Fix 1: Restart GeForce Experience

The first fix you should try to open the Nvidia GeForce Experience is to restart the PC. This will help close applications that might be interfering with GeForce Experience.

  • Click the Start menu > power icon > select Restart.

restart pc

  • Now open GeForce Experience to see if it helps.

If this doesn’t help, move to the next fix.

Fix 2: Reinstall GeForce Experience

If restarting the PC did not help, try reinstalling GeForce Experience.

  • Press Windows + X to access the Windows Quick Access menu.
  • Select Apps and Features.
  • Look for GeForce Experience under the list of installed apps.
  • Select it and click the Uninstall button.
  • Follow the on-screen instructions.
  • Now, reinstall the GeForce app go to the official Nvidia website, and download the latest version of GeForce Experience.
  • Double-click the downloaded .exe file and follow the on-screen instructions.
  • Now load GeForce Experience. It should be working fine.

Fix 3: Reinstall Graphics Driver

Another reason for GeForce Experience not opening is faulty or problematic Nvidia GPU drivers. Try updating to the latest version of your graphics driver.

  • Press Windows key + X and select Device Manager.

device manager

  • Go to Display adapters and double-click on it to expand the category.
  • Right-click on your graphics card > select Uninstall device.

device manager uninstall device

  • Confirm the action.
  • Visit Nvidia Driver website and download the latest driver compatible with your Windows Operating System.

NVIDIA GeForce Experience

  • Download and install the driver.
  • Restart the PC to apply changes.

Re-launch GeForce Experience to see if it works.

Fix 4: Modify Nvidia Telemetry Container Settings

Sometimes the NVIDIA Telemetry Container is why GeForce Experience is not opening. To fix it, modify the settings for the service.

  • Press the Windows key + R to open the Run dialog box.
  • Type services.msc and press Enter.
  • Find NVIDIA Telemetry Container > right-click > select Properties.
  • Click the Log On tab > select Local System account.
  • Click the General tab and Start the service. If it is running, stop it and restart it.
  • Exit the NVIDIA Telemetry Container Properties window.
  • Now, go to the Services window, and click the NVIDIA GeForce Experience Service.
  • Restart the service.
  • If this doesn’t help, right-click each NVIDIA service> select Properties > set Log on as: to Local System account.

Now open GeForce Experience. This should do the trick.

Fix 5: Disable Antivirus

Antivirus applications are known to interfere with the functioning of GeForce Experience. To fix it, temporarily disable your antivirus and see if it helps.

Wrap Up

Once you follow the steps above, you can get the GeForce Experience app working. We know that manually updating drivers might be overwhelming for some. Try using Advanced Driver Updater to update drivers and fix the NVIDIA GeForce Experience driver download failure or the NVIDIA GeForce Experience download button not working. We hope you can fix the NVIDIA driver download and Nvidia GeForce Experience issue by following the instructions. Please share your feedback in the section below.


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About The Author

Preeti Seth
Preeti Seth

A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To's, product reviews, etc. In her free time, she loves reading, meditating, and traveling.

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