Is your Asus keyboard not functioning correctly? The problem with backlit keyboards is that their lights are the first to give out. Many users have experienced ASUS keyboard backlight not working or have stopped working issues with their devices. The issue is most commonly observed in Asus notebook devices.
There can be multiple reasons that cause the error on your Asus device. And similarly, there are multiple ways to fix the keyboard light not working issue. In this post, let us shed light on the problem’s causes and the solutions that can help you resolve it.
Without further ado, let’s begin!
What Causes Asus Keyboard Backlight Malfunctioning?
As shared above, multiple reasons cause the error on your Asus device. Sometimes the issues are related to the compatibility of the OS with hardware, while sometimes, it is just a temporary issue that requires a quick reboot.
To give you a better perspective, here’s a list of causes that lead to Asus keyboard backlight not working error on Windows –
- Issues with the hotkeys software and synchronization with the operating system.
- Hardware issues that cause the keyboard backlight to stop working.
- Corrupt/outdated drivers for the keyboard may lead to backlight malfunction.
- The temporary system error that requires an all-service restart.
- The keyboard backlight is not supported in a particular application or software environment.
These issues and casual keyboard connectivity issues often lead Asus keyboards to malfunction. If any of these circumstances appear true at your end, you must stick around, as in the next section, you may find the fixes.
How to Fix the Asus Keyboard Backlight Not Working Properly?
Fix #1 – Run a Hard Restart
Before you try out anything to fix the issue, restart your PC. Sometimes, there is a configuration issue. All the features cannot load while turning ON a device. Hence it is better to restart the device. You can use the hard restart as well. To do so, simply –
Step 1 – Close all the applications currently open on your device.
Step 2 – Press and hold the power button for 10 seconds straight.
Step 3 – Leave the button when you hear a clunk sound from the device.
Step 4 – Wait for a minute or two and then single-press the power button.
Step 5 – Let the PC initiate all the services. You may see your keyboard backlight running in no time.
Fix #2 – Run the Keyboard Troubleshooter on Windows
You should first try running the keyboard troubleshooter available on your Windows PC. Usually, this troubleshooter identifies and resolves basic hardware and software compatibility issues between the device and your keyboard.
Step 1 – Press the Windows key to bring up the start menu.
Step 2 – In the Start menu, search for Keyboard Troubleshooter.
Step 3 – A search result saying solve problems with the keyboard will appear. Click on it.
Step 4 – This will open the keyboard troubleshooter on your PC.
Step 5 – Simply click next in the troubleshooting wizard and follow the steps shown on the screen
Once you are done troubleshooting the error, restart your PC and check whether the keyboard backlights are working.
Read Also: Fix – ASUS Touchpad Driver Not Working
Fix #3 – Configure HControl and ATK Package
The Hcontrol.exe is a utility tool available on Asus devices. It helps you configure hotkeys as well as the backlights on your keyboard. If your device is not working correctly, invoking Hcontrol.exe can help resolve it.
Here’s how you run it –
Step 1 – Click on the File Explorer icon from the taskbar.
Step 2 – In the explorer windows, head to the address bar on top and copy and paste the following path –
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\Hcontrol.exe
Step 3 – If the path works, you may find the Hcontrol.exe file you can double-click to execute. However, if the file is unavailable, you may be required to search for the application in the start menu. Simply type ATK package or Hcontrol.exe in the start menu.
Step 4 – Once you have executed the Hcontrol.exe file, you can simply press a combination of Fn + F4 on your keyboard to check if the backlight turns on.
Fix #4 – Update Drivers for your Asus Keyboard
If the above fixes could not resolve your keyboard backlight not working issue, the error may lie in the drivers. To update the drivers, you have two options –
- Use the device manager and the traditional way to look for driver updates.
- Use Advanced Driver Updater to get all your PC drivers updated in a go.
When you go with the device manager on your device, you have to check for updates manually, and it is impossible to do so now and then. With a dedicated driver updater tool, updating the drivers is easier as you can schedule a scan. This is why we recommend you download Advanced Driver Updater and use it to your advantage.
Here’s how the tool works –
1. Download the tool from the link below.
2. Click on Start Scan Now
3. Check for Outdated Drivers
4. Click on Update All
5. Wait while the Drivers are updated
This will update your Asus keyboard drivers and resolve the backlight not working error once and for all.
Fix #5 – Reset the Power
If Asus keyboard backlight has stopped working after a particular incident related to power cuts or consumption, chances are that the temporary charge in your device has caused it to malfunction. The best solution here is to drain all the existing power and reset the power cycle of your device. Here’s what you need to do –
Step 1 – Shut down and unplug the power supply from your Asus device.
Step 2 – Disconnect the keyboard from the device, or if it is a laptop, simply remove its battery.
Step 3 – Wait 5-10 minutes for all the charge to drain.
Step 4 – Reconnect everything and check if it worked or not.
Several users have shared that the reset did the trick for them. Hence it is worth a try.
These 5 fixes can help you resolve issues related to the Asus keyboard backlight not working on your PC. Try them out if your keyboard has backlit keys and has stopped turning on out of nowhere. The authenticity of these fixes has been manually checked by thousands of users, including myself, so you do not have to worry about that.
Start troubleshooting your keyboard now!