Many computer users have complained about receiving the “This Video File Cannot Be Played” error with code 232011 while streaming video on their browser. This is a common error and can be fixed in no time with simple browser troubleshooting methods. We have compiled the best expert-recommended methods from various sources, and our team of experts has tested them to ensure they work. As there are multiple reasons why the 232011 video error code occurs, hence, the issue can be resolved by different troubleshooting methods. Without further ado, let us begin.
Before we attempt to fix the browser issues, we recommend that you carry out the following steps to rule out any Network issues.
To rule out any temporary glitches, you need to refresh or restart the browser.
1. Press CTRL + F5 to refresh the browser.
2. If there is no change, then exit the browser and restart it.
The router builds up a temporary cache over time, and it is suggested by most ISPs, to reboot your router at least once a day. Here is what you need to do.
1. Power off your Router.
2. Disconnect the power and network cables.
3. Wait for a minute or two.
4. Reconnect the cables.
5. Power on the Router and connect to the internet.
Note : While you are carrying out the Power Boot process, we recommend that you restart the PC simultaneously.
Corrupt cached files can cause the 232011 error. Experts recommend that you clear the cache and cookies from the browser. We have explained the steps by taking the Chrome browser as an example. The steps for other browsers are almost similar.
1. Click on the three dots in the top-right corner and choose Settings.
2. Click on the Privacy and Security tab in the left panel.
3. Next, click on Delete Browsing Data.
4. Place a check mark next to Cached images and files & Cookies.
5. Click on the Delete Data button and restart the browser.
We have explained that clearing the cache and cookies from the browser helps optimize your browser and fixes most of the browser issues. Similarly, we recommend optimizing your PC and clearing all the temporary files from your PC. This can be done with the help of Advanced System Optimizer – a tool that clears cache from your PC and browsers. Here are the steps to use this tool.
1. Download Advanced System Optimizer from the button provided below.
2. Open the software and click the Start Smart PC Care button.
3. Wait for the scan to complete and find issues on your system.
4. Click on the Optimize button.
Some experts have stated that Ad blockers and privacy extensions often block videos. You can try and temporarily disable a few extensions.
If the video works, then re-enable extensions one by one and check the video again each time, to identify which extension is causing the conflict.
Read Also : How to Fix: “Your IP Has Been Temporarily Blocked” Error
It is always beneficial to keep your OS and apps updated at all times. In this case, we suggest that you update the browser. Generally, these updates are carried out automatically, but we can always check them by following these steps.
1. Launch the browser and click on the hamburger menu in the top right corner.
2. Hover the mouse on Help and click on About Google Chrome.
3. The Chrome Update will start automatically.
Sometimes hardware acceleration conflicts with video playback. We have explained the steps to disable the hardware acceleration.
1. Launch the Chrome browser and click on the three dots in the top-right corner to view the dropdown.
2. Click on Settings and then click on System in the left panel.
3. Locate “Use graphics acceleration when available” and slide the toggle button next to it towards the left to disable it.
4. Exit the Settings and reboot the browser.
If the issue is browser-specific, test the video on a different browser, like Firefox, Edge, Opera, or Brave.
Some sites block playback in private mode due to DRM. Try opening the video in a normal window.
Make sure JavaScript is not disabled in your browser settings. Here is how to check the status.
1. Open the browser and click on the 3 dots in the top right corner to view the dropdown options.
2. Click on the Privacy and Security tab on the left side.
3. Scroll down in the right section, locate Site Settings, and click on it.
4. Next, scroll down further and locate the JavaScript option under the Content section.
5. Finally, ensure that the radio button before the “Sites can use JavaScript” option is selected.
6. Exit the browser and restart it to check if the video is playing correctly.
1. Press the Win key and type Windows Security.
2. Click on the relevant result under Best Match.
3. Next, click on Virus & Threat Protection.
4. Click on Manage Settings.
5. Slide the toggle button under Real-Time Protection towards the left to disable it.
1. Press Win + I to open Settings.
2. Navigate to Privacy & Security > Windows Security > Firewall & network protection.
3. Click on all network profiles (Domain, Private, or Public) one by one.
4. Under Microsoft Defender Firewall, toggle the switch to Off.
Note : You can turn on the Firewall using the same steps described above. Add the game folder to the exception list of your antivirus/firewall.
1. Press `Win + S` to open the search bar and type `cmd` or `Command Prompt.`
2. Right-click “Command Prompt” in the search results and select `Run as administrator.`This will open the Command Prompt with elevated privileges.
3. In the Command Prompt window, type the following command and press Enter:
ipconfig /flushdns
4. You should see a message indicating that the DNS Resolver Cache has been successfully flushed.
5. After you see the confirmation message, you can close the Command Prompt window.
Read Also : How To Fix “DNS Server Not Responding” Windows 10
After you have cleared the browser cache, disabled the extensions, and updated the browser, the error should not occur anymore. But if it does, then we need to reset the browser by following the steps mentioned below.
1. Launch the browser and click on the hamburger menu in the top right corner.
2. In the dropdown menu, click the Settings option and select Reset Settings from the left panel.
3. Click on the Reset Settings… on the right panel and then on the Reset Settings button.
Sometimes the video host is down or the uploaded file is corrupted.
1. Try playing another video on the same site.
2. If only one video fails → the *video file itself* is likely broken.
The above troubleshooting fixes have been tried and tested by our team of experts. It will help you fix all issues related to the 232011 video error code on your PC. We would like to hear about your experience and how you fixed this error in our comments section below.
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