How to Fix “The connection to the Profile Service cannot be established” Error in Back 4 Blood

The connection to the Profile Service cannot be established

Back 4 Blood is a first-person shooter game that has enthralled the entire gaming community. The game offers some serious and immersive visuals with a one-of-a-kind playing experience. However, since it is an online multiplayer game, a user must sign in, and several users face an error message: “The connection to the profile service cannot be established” keeps appearing while trying to attempt a sign-in. 

The error is known to appear out of nowhere even when your PC shows that it is connected to a functioning internet connection. Then why does it happen? Well, that is exactly what we will identify in the blog. By the end of this post, not only will you know the core reasons behind this issue, but you will also be able to resolve it yourself.

Without further ado, let’s get started!

Why Does the Error “The connection to the profile service cannot be established” Appear

Usually, the error message in concern is considered a network-related issue and only appears when a stable connection is unavailable. However, since several components are involved in running a game smoothly, an array of issues can cause the error. 

sign in error

Some of the core reasons that may be causing the connection to the profile service cannot be established error while launching Back 4 Blood can be – 

  • Game Server Errors/Downtime
  • Internet Errors & Unavailability
  • Outdated Network Adapter Drivers
  • Game File Issues 
  • DNS Server Error 

With all those issues, a user is bound to get confused about what is the possible reason behind the error and what strategy to use to get rid of it. If you have also come across the connection to the profile service, which cannot be an established error, and do not have a clue about the causing factor, then do not worry, as you can try a bunch of fixes and check which one of them gets the job for you. 

Find all the fixes in the next section!

Ways to Fix “The Connection the Profile Service Cannot Be Established” Error in Back 4 Blood

Fix 1 – Check the Integrity of the Game Files

Step 1 – Launch Steam on your PC.
Step 2 – In Steam, open the library and click on the Back 4 Blood game.

Back 4 Blood game

Step 3 – Right-click on the game to open the quick access menu and choose Properties.
Step 4 – In properties, select the Local Files tab from the left panel.

local files

Step 5 – You may find the Verify Integrity of Game Files option in the Local Files options.
Step 6 – Click on the option to initiate the process
Step 7 – Let it run at its pace, and once it is over, relaunch Steam to run the game!

Read Also: Why Is It Important for Gamers to Keep Their PC Drivers Updated and How Do They Do So

Fix 2 – Check Servers for Errors

Step 1 – The game servers can often be the problem. Hence, you should identify what server you are logged on to.
Step 2 – Search for server issues on social media (Reddit, X(Twitter), etc.) to identify any known issues.
Step 3 – If you find something, wait for the issue to be resolved
Step 4 – Try switching servers using a VPN or internal options for game rooms. 

Fix 3 – Clear Steam Download Cache

Step 1 – Launch Steam on your PC
Step 2 – In Steam, navigate to Settings by clicking on the Steam option on the top bar 

Clear Steam Download Cache

Step 3 – In Settings, you may find the Downloads option in the left pane. Click on it.
Step 4 – After opening the Download options, click on the Clear Download Cache to initialize the process. 

Clear Download Cache

Step 5 – Click OK on the asking prompt to allow the process once it is over, and relaunch the Steam to check if the issue is resolved. 

Fix 4 – Update the Network Adapter Driver

Step 1 – Check your internet connection to identify that it is fully functional.
Step 2 – Open the browser to confirm that you have a working internet connection. In the process, click the link below to download the Advanced Driver Updater.

Step 3 – Install the downloaded tool on your computer and launch it.
Step 4 – From the home screen, click on Start Scan Now. This will initiate the search for all the outdated drivers on your PC.

start scan using advanced driver updater

Step 5 – Once the Scan is complete, check if the list of outdated drivers has a Network Adapter Driver. If yes, then the connection to the profile service cannot be established, which is probably caused due to it.
Step 6 – To be safer, click Update All and let the process finish.
Step 7 – The tool will automatically restart your PC so that the updates can take effect. You can start the game and check if the error appears again. 

Fix 5 – Change the DNS Server

Step 1 – If the internet is working fine and the network adapter driver is also up to date, chances are that the DNS server is slow. Hence, bring up the Run search (Win+R) on your PC and use the command – ncpa. cpl.
Type ncpa.cpl

Step 2 – Select the connected source and click on it to open properties.wifi statusStep 3 – In properties, navigate to find the TCP/IPv4, select it, and click on its properties.

wifi properties

Step 4 – In the TCP/IPv4 properties, select the “Use the following DNS server Address”. This will make the values editable.
Step 5 – In the Opened up space, simply use the following DNS values to change your DNS server

check mark on use the following DNS address

Preferred DNS server:

Alternate DNS server:

Step 6 – After making the changes, save all the steps and return to the game.
Step 7 – Launch the Back 4 Blood on your PC, which should run properly. 

Besides these fixes, you should also ensure that your internet connection is solid from both your router and your PC end. Check the connection physically and technically to be sure. Also, try updating your OS and Steam client, as they cause problems.

Try all of them, and you will surely be able to overcome the connection to the profile service that cannot be established in the Back 4 Blood error. If you find any difficulty, drop us a line via the comments section. That will be all for this one. Thanks for reading, good luck!

Read Also: Easiest Ways to Resolve ERR_INTERNET_DISCONNECTED Error

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About The Author

Dishank Sharma
Dishank Sharma

A creative tech-writer who loves to explore latest tech-trends & convey them to his readers in the simplest way possible. He loves to blend the crispness of technology with a pinch of creativity while curating best practices for the readers. In his free time, he likes to scribble poetry, listen to rap & travel.

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