Surface Pro Keyboard Not Working – FIXED

Surface Pro Keyboard Not Working

Is the Surface Pro keyboard giving you a hard time? Opening your device and discovering the keys are not working correctly can be frustrating. Several issues regarding the Surface Pro keyboard not working properly have come to light. So, if you are getting restless thinking it is only you who are facing issues, you can sigh for relief. Several others are facing similar issues.

Surface Pro Keyboard Not Working

In this post, we will try to understand why the Surface Pro keyboard is not working as it should. Let’s begin!

What Causes the Surface Pro Keyboard Malfunction?

The Surface Pro uses multiple types of keyboards to fulfill the purpose. The touch cover, the type cover, and third-party wireless and wired options are available in the market. However, it is pretty strange that whenever there is an issue with the keyboard’s functioning, it is the same in all the others. Either the keyboard is undetected or stops taking the input between words.

After a little bit of head-scratching and research, we were able to identify the following reasons behind the Surface Pro keyboard not working –

  1. Connectivity and Compatibility Issues
  2. Incorrect Configuration of Keyboard (For Touch and Type Covers)
  3. Software Glitches & Driver Errors
  4. Hardware issues (broken keys, spillage, etc.)

Fortunately, there are ways to handle all these issues and bring your Surface Pro keyboard back to life. Check out the next section, where we have shared some effective ways to fix the Surface Pro keyboard not working properly.

How to Fix Surface Pro Keyboards Not Working Properly? Working Ways

Fix 1 – Check & Resolve Connectivity & Compatibility Issues

One of the most common reasons your keyboard malfunctions on Surface Pro is the connectivity and compatibility. Here are a few things you should check and ensure  –

  • The wired connection is proper if you are using a wired external keyboard.
  • Try using the Type cover on a plain surface, as sometimes unevenness can cause the cover to detach.
  • If you use a wireless keyboard, ensure Bluetooth is enabled and the devices are paired. If the device works with a dongle (Wireless USB connector), ensure the connection is fine.
  • If you have bought a third-party keyboard showing problems, check its manual for whether the device is compatible with the Surface Pro series.
  • Check the batteries for your keyboard to ensure that they are completely charged, well-fitted, and working properly.

Try these out, and it should improve your experience while using a Surface Pro keyboard.

Fix 2 – Update Keyboard Drivers

The next thing you should do is update the drivers for the keyboard you are using. When the drivers are not properly updated or installed, the respective device may show glitches and other errors. In such cases, the best way is to update the drivers for your keyboard.

To do so, instead of following a long step-by-step guide on updating drivers manually, we recommend you use the Advanced Driver Updater. It is quite easy to update drivers using the tool as all you have to do is –

  1. Download the tool
  2. Run a Scan

    start scan using advanced driver updater

  3. Update All using the Option.

    Click on Update all

The easy-to-use interface makes it impossibly smooth to work with, and an extensive database of driver updates is the cherry on top. Download the tool today and get rid of the glitches. Bid farewell to the Surface Pro keyboard not working properly forever.

Fix 3 – Check the Configuration of the Touch Keyboard

The touch keyboard not showing is a common problem that bothers many users. If you are facing issues while using the touch keyboard on your Surface Pro, you can use the system settings to sort the issue. Here are the steps to do the same –

Step 1 – Press Win+I to open the System settings.

Windows Settings

Step 2 – In settings, find Devices.

Windows Settings_Devices

Step 3 – In Devices, spot the keyboard settings under Typing.

Windows Settings_Typing

Step 4 – Enable the option, “Show the touch keyboard when not in tablet mode, and there’s no keyboard attached.”


Step 5 – Check that the keyboard is enabled.

Restart your PC after making the changes if you do not see immediate effects.

Read Also: 5 Fixes to Resolve HID-Compliant Touch Screen Not Showing Error [WORKING]

Fix 4 – Reset Your Surface Pro

If the above settings did not help with making the situation better, we are afraid you might have to reset your Surface Pro device. Sometimes, a glitch, software, or malware gets embedded so deeply into your system that you have no other way to remove it.

To reset the device and fix the Surface Pro keyboard not working properly situation, follow these steps –

Step 1 – Go to the System settings on your PC by pressing Windows + X and select Settings from the menu.

Quick Access_Settings

Step 2 – In Settings, look for Recovery.

Click on get started

Step 3 – You may find the Reset PC option in Recovery.

Click on the same, and you may find a prompt asking your preferences while resetting the device. You can keep your private files safe and sound during the process using the keep my files option. Check your on-screen keyboard after restoring the device to identify if the problem was solved.

Other than these fixes, you always have the official way to find a Surface Pro support expert. See a specialist if your device went through any hardware issues or if you have accidentally damaged the keyboard.

Hope these methods help you get rid of the Surface Pro keyboard, not working situation. Feel free to ask for any help with the steps shared. That’ll be all for this post. Thanks for reading. Good luck!

Recommended :

How to Fix Surface Pro Plugged in and Not Charging Issue
Fix – Keyboard Input Lag Issue on Windows 11/10

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About The Author

Dishank Sharma
Dishank Sharma

A creative tech-writer who loves to explore latest tech-trends & convey them to his readers in the simplest way possible. He loves to blend the crispness of technology with a pinch of creativity while curating best practices for the readers. In his free time, he likes to scribble poetry, listen to rap & travel.

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