How to Solve WhatsApp Web Not Opening on Windows PC


Using WhatsApp on a PC has become a necessity for users. What started as a smartphone messenger app has become a cross-platform messaging and data transfer service. This is also why WhatsApp Web was launched. 

While the platform is mainly used for informal communication, several corporate employees and freelancers use it to connect and share files. This means that using it on a PC is a must. However, several users have experienced WhatsApp Web not opening on Windows. 

If you, too, have encountered a situation where WhatsApp Web did not work as expected and made it difficult for you to use it, do not worry. We might have just the solution for you. Keep on reading, as in this blog, we will unveil some of the advanced fixes that will help you revive WhatsApp Web on Windows. 

Using WhatsApp WebOn PC: How is it Different Than the App?

The first question that might arise is why you should use WhatsApp Web. Well, we know there are dedicated WhatsApp applications for PCs available in the Microsoft Store. However, that does not always fulfill a user’s requirements. 

While using the WhatsApp application on Windows, you log in using the credentials and leave it logged in. This means the app will take up space on your PC, and anyone who has access to your PC will be able to access your WhatsApp. On the other hand, when you use WhatsApp web, you open a tab on your browser and open it as a website. This means you do not need a dedicated application that takes up space, and above all, as soon as the tab is closed, you are logged out. 

Not to mention, WhatsApp web requires your Smartphone to be online while using WhatsApp. To use WhatsApp Web, all you have to do is – 

Step 1 – Visit WhatsApp Web official, click here –
Step 2 – Open WhatsApp on your phone and go to your profile.
Step 3 – You may find the option to scan a QR code in your profile. Also, there is a dedicated WhatsApp web feature. Tap on it.
Step 4 – After that, use the scanner to scan the QR code shown on Web WhatsApp.

whats app qr code screenshot

Step 5 – Once the scanning is complete, you are automatically logged onto your WhatsApp account.

whats app code scanning

Isn’t that easy? All you have to do is visit a website and scan a code. No installation is required! The best part is your privacy is also protected. You may also log in on any PC, as using your system for WhatsApp is unnecessary. All you need is a browser. 

How to Fix WhatsApp Web Not Opening on Windows?

Knowing all the advantages, you might be curious to learn how to fix WhatsApp web not working on Windows. Well, three things may be responsible  – 

  • Browser that you are using
  • Internet connection & coverage
  • Mobile Connectivity 

Let’s examine all three factors and determine what can be done to resolve the WhatsApp web not working issue on Windows. Let’s begin!

1. Fixing Browser Errors that Cause WhatsApp Web to Fail on Windows

Use an Incognito Tab

First, try opening the WhatsApp Web URL in an incognito tab. This keeps all the cache and cookies away from your PC and provides a fresh platform for the website to open. It simply allows you to fix the error on your end.

Clear Cookies & Cache

If the incognito helped, you must try to fix the cookies and cache on your current browser. When these browsers have faulty cookies and cache, some web pages, such as WhatsApp Web, face issues in the opening. There are two ways to handle the situation: You can clear cookies and cache on your browser manually or use the Advanced System Optimizer to help you out.

We recommend you use the Privacy Protector module in Advanced System Optimizer, which helps you clear browser data, including cookies, cache, and history. This means your browser becomes practically new, and you are ready. Here are the steps that will help –

Step 1 – Download and install the Advanced System Optimizer.

Step 2 – After launching the app, navigate to Security and Privacy from the left pane to find Privacy Protector.

disk cleaner and optimizer module - Advanced system optimizer

Step 3 – Run the Privacy Protector by clicking on Start Privacy Scan.

click Start Privacy Scan

Step 4—After Running the scan, you will have all the data that can be removed to maintain your privacy and clean the browser data.

Privacy Protector_scan results_browser tab_

Step 5 – Once you have all the data that can be removed, click on Clean and let the process finish.

This method is highly successful as it practically resets faulty browser data, allowing you to use WhatsApp web easily. 

2. Fixing Internet Connection & Coverage Errors

Disconnect VPN if Using

If you are connected to a VPN, disconnect it and then try visiting the WhatsApp Web URL. Sometimes, the VPN hinders establishing a simple connection. If you have privacy issues, you must ensure that you use a paid VPN server that assures regular connectivity. If you are on a free VPN, we recommend you disconnect it.

Check Connectivity

Try opening another website to be sure that your internet is working fine. You must also look on X (Twitter), Reddit, and other social discussion sites to determine if WhatsApp Web is down for maintenance, as that is also a factor. If nothing works, disconnect and reconnect your internet connection so it works smoothly. 

3. Fixing Mobile Connectivity

Ensure Your Smartphone is Using the Latest WhatsApp Application

You must have the latest version of WhatsApp on your smartphone. That is because WhatsApp web support keeps updating from device to device and version to version. Hence, download any pending updates in the App Store or Play Store and then try using WhatsApp Web.

Keep Smartphone Online While Using WhatsApp Web

As mentioned, WhatsApp web uses your smartphone’s data to show necessary chats and media. It is fetching data via phone to show you all the chats. Hence, if your smartphone is not connected, you may keep getting offline while using WhatsApp web. Hence, it is recommended that you keep your smartphone online. 

After you have tried all the fixes, you can use WhatsApp Web. Both WhatsApp applications for PC and WhatsApp web have their advantages and disadvantages. Choose accordingly and fix the issues that you come across. We hope this post clears up your confusion. Thank you for reading. Good luck!

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About The Author

Dishank Sharma
Dishank Sharma

A creative tech-writer who loves to explore latest tech-trends & convey them to his readers in the simplest way possible. He loves to blend the crispness of technology with a pinch of creativity while curating best practices for the readers. In his free time, he likes to scribble poetry, listen to rap & travel.

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