How to Fix ‘Radeon Software and Driver Versions Do Not Match’ Error

If you use a Radeon GPU on your PC and come across the Radeon Software and driver versions that do not match errors, do not panic. It is an issue that appears due to a conflict of versions between your GPU drivers and the Radeon software in use. Like any other GPU client, the Radeon also offers a dedicated utility tool that can interact with the GPU configuration. 

When you want to use the software, sometimes this error stops you from accessing the software. Why does it happen? More importantly, how can you get rid of this error? These are the issues that we are going to address in this post. 

Keep reading; you will find all the answers and fixes related to the error. Let’s begin!

What Causes the Radeon Software and Driver Versions Do Not Match Error?

Now, there are times when your PC auto downloads the latest version of GPU drivers, thanks to additional driver updates. In such cases, the version of your Radeon client software remains outdated while the driver in use has been upgraded. Similarly, the case can be reversed where you manually update the Radeon software, but the drivers are outdated.

Not to mention, sometimes the issue also appears due to the lack of the Windows Driver Update Utility. You see, the database of a driver is updated regularly on the manufacturer’s website. However, the same doesn’t need to be synced with the Windows driver update database. There are times when the latest driver update is available, but when you install it, it does not match the current driver available on Windows, and hence the conflict appears. 

This mismatch of the versions causes the error that Radeon software and driver versions do not match. The key is ensuring that your Radeon drivers and the software are updated parallelly. Otherwise, the error will keep returning and bothering you. 

Ways to Fix Radeon Software and Driver Versions Do Not Match

Understanding the delicate nature of the error, you should look for ways to fix it. There are multiple ways you can try to fix the issue. Let’s take a look at them one by one.

Fix 1 – Match the Driver Values Using the Registry Editor

Sometimes, the conflict appears due to different driver version details being added to the system info. Even when you have updated the drivers, the registries may be unable to update these values, causing conflict. 

To fix the issue,  – 

Step 1 – Press Win+R to open the Run search
Step 2 – Use the Command dxdiag and hit enter. Type command dxdiag in run search box

Step 3 – In the DirectX Diagnostic Tool, navigate to the Display tabs to identify your Radeon GPU. In our case, it is available under the Display 1 tab.

DirectX Diagnostic Tool Display 1 tab

Step 4 – In the right column, you may find the Driver Version Value. Note it down as it will come in handy. 

After you have noted the driver value, continue to the Registry editor using the next steps. 

Step 5 – Invoke the Run search again using the Win+R combination
Step 6 – Use the Command Regedit and hit enter to open the registry editor.

use command regedit in run search bar

Step 7 – Use the following string of addresses in the address bar and hit enter to reach the desired folder. – 


Registry Editor AMD path

Step 8 – After opening the above command, navigate to the CN folder and find the driver version key.

driver version key

Step 9 – Double-click on the same and update the Driver version value you noted in step 4. 

Step 10 – Save the changes, and you should be able to resolve the error. 

Try launching the Radeon software again and checking if the issue is resolved. If not, do not worry; there are other fixes, too.

Fix 2 – Update the Radeon Graphics Driver on Your PC

Sometimes, when you have recently downloaded the Radeon software, you may find this error at your end. The latest software version is installed, but the drivers are outdated. Hence, updating the GPU drivers is the best way to handle the issue. 

If you are wondering how to update drivers, worry not- we have the simplest solution. You need not perform long and complex steps that involve finding the drivers, downloading them manually, and installing them on your PC. Instead, you only have to use the Advanced Driver Updater tool. 

It is a perfect tool that updates your drivers easily and finishes the job in just 3 steps – 

Step 1 – Download, install, and run the application on your PC.

Step 2 – On your PC, use the Start Scan Now button in the tool to initiate a scan for outdated drivers on your PC.

start scan using advanced driver updater
Step 3 – After doing so, you can wait for the scan to finish. Once you have the list of outdated drivers, click on Update All, and the drivers will start updating. 

It is that simple. Download the tool today and update your GPU drivers to resolve the Radeon software; driver versions do not match conflict. 

Fix 3  – Uninstall and Reinstall the Radeon Software

If the conflict has appeared after you have updated the driver, chances are that the setup you used to install the Radeon software belongs to an older version. Do not worry, as you can easily fix this issue too. All you need to do is – 

Step 1 – Press Win+R and use the command control appwiz.cpl to open the programs section in the Control Panel.

type command-control appwiz.cpl

Step 2 – Spot the Radeon Software in the list and select it to start the uninstall process.
choose program to uninstall

Step 3 – After uninstalling the software, visit the AMD Radeon website and download the latest version of the tool. 

Install the latest version; your driver and the software should be on the latest build. This will resolve the conflict, fixing the “Radeon software and driver versions that do not match” error. 

Other than that, keep your GPU drivers regularly updated to prevent the issue from occurring again. That is all for this post. Thanks for reading, and good luck!

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About The Author

Dishank Sharma
Dishank Sharma

A creative tech-writer who loves to explore latest tech-trends & convey them to his readers in the simplest way possible. He loves to blend the crispness of technology with a pinch of creativity while curating best practices for the readers. In his free time, he likes to scribble poetry, listen to rap & travel.

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