How to Fix Steam Black Screen not Loading In 2023 (Try these fixes)


When it is the black screen that you see, playing Steam games is impossible. Here’s how to resolve the problem on Windows.

Steam Client is an excellent platform for playing online games. However, when you open it to play games, and the Steam Library tab is the only one that is dark, it is annoying. Undeniably it is infuriating, and many Steam users have complained about facing the black screen issue.

In addition to this, some users even said complained that Steam wouldn’t load. If you are one of those users facing such cases, this troubleshooting guide is for you. The article describes various ways to fix the Steam Black screen not working, the Steam Black screen not loading, and other similar issues.

Steam clients, display driver issues, or corrupt Windows files can be the reason for this. Therefore, as one of the workable fixes, we suggest updating the drivers. This can be done manually and automatically. However, if you are short on time, use Advanced Driver Updater.

What Causes Steam Not Showing Anything & Black Screen?

There are several reasons why the display may go black on Steam. Here we list the most common ones:

  • Corrupt or outdated graphics drivers or it is overclocked.
  • Bad or corrupt browser cache.
  • Corrupt app cache.
  • Corrupt installation of the Steam app or incorrect settings.
  • Bad PSU, overclocking, corrupt GPU card drivers
  • Outdated OS files
  • Power interference.
  • Outdated Steam app.

How To Fix Steam Black Screen Not Working

The black screen issue on Steam can be fixed by updating the app, and graphics drive, clearing the browser cache, re-configuring Steam settings, deleting the Steam cache, and applying other fices. However, if none of the fixes work, you will finally have to reinstall Steam.

Below we explain how to perform this operation. However, before that, if you haven’t restarted your PC in a while, do that, as this will refresh the operating system and eliminate any corrupt temporary files causing the issue. Also, we suggest clicking three times anywhere on the black screen you see in Steam. Click the Friends & Chat option in your Steam Client if the screen is visible.


Furthermore, if you use an external monitor to run Steam, use the main screen. Opt out of Steam beta and disable any cheat or hacking tools you might have.

If these basic fixes did not help, move ahead and try the other fixes explained below:

Method 1: Update Graphics Drivers

Generally, outdated, corrupt, missing, or problematic drivers cause issues and degrade PC performance. Therefore, we recommend keeping drivers updated regularly. Updating video card drivers is the best way to fix the problem if you encounter a Steam black screen issue.

Two different ways using which you can update video card drivers.

Way 1 – Automatically Update Graphics Driver.

The quickest way to update drivers on your PC is to use Advanced Driver Updater, a driver updating tool for Windows that searches your PC for obsolete, corrupt, and missing drivers. The tool to show the compatible updates cross-references the outdated driver with the most recent and suitable driver then downloaded and installed on your computer. To use Advanced Driver Updater, follow these steps:

Step 1: To get Advanced Driver Updater, click the Download button given below:

Step 2: Follow the on-screen instructions to install and launch the app.
Step 3: To run the scan for outdated drivers, click Start Scan Now option.

Advanced Driver Updater

Step 4: Wait for the scanning to complete; Advanced Driver Updater will show a list of outdated drivers.

Advanced Driver Updater Scan
Step 5: Sift through the scan results and click the Update driver option next to the Graphics driver. However, you can use the Update All button if you are a registered user.

  • update all outdated driver

Step 6: Restart the PC when done updating the drivers. This will help save changes and fix driver-related issues.

Way 2 – Manually update the graphics driver.

To add additional functionality, AMD and NVIDIA keep releasing driver updates occasionally. To get the latest updates manually, visit the official website > look for the device’s model number for which you want to update the driver > download the setup file > install and update the driver.

After that, restart the PC to apply changes. If this seems complicated, you can switch to the automatic way.

Method 2 – Delete Steam Web Browser Cache & Cookies

Steam has an in-game web browser that offers multiple features like purchasing premium games and multiplayer features creating and sharing your games. It’s not mandatory to use it. Like other web browsers, it also saves browser cache. So, try clearing the cache when the browser lags or faces a problem with Steam.

Step 1:  Open Steam.
Step 2: Click Steam > select Settings.

Step 3: Select the Web Browser option > then hit DELETE WEB BROWSER CACHE and DELETE ALL BROWSER COOKIES individually.

web browser
Step 4: When done, click Ok.
Step 5: Now try to use Steam; it should work fine. However, clear the app cache if the screen remains black and bothers you.

Method 3  – Remove App Cache

The app cache in your Steam directory saves information about the Steam apps & settings. This information is kept to boost Steam speed. However, the cache, instead of helping, might stop Steam from loading. To resolve this, delete the app cache folder.

Note : Each time you launch Steam App, Cache is created.

Step 1:  Press the Windows + E keys altogether & launch File Explorer.
Step 2: Head to C:\Program Files (x86)\ Steam.
Step 3: Move the appcache folder to another location for safety reasons.
Step 4: Next, right-click the appcache folder > select Delete.

windows setting

Now try to run Steam; if you no longer face issues, delete the appcache folder from where you saved it.

Method 4: Add –no-cef-sandbox to the Steam Shortcut

Even after following the above fixes, if Steam fails to launch, use the command line parameter -no-cef-sandbox. Add the parameter to the shortcut.

Step 1:  Exit Steam.
Step 2: Right-click the Steam shortcut > Properties.
Step 3: Click Shortcuts tab > Add -no-cef-sandbox at the end of the Target section > Apply > Ok.

steam properties
Step 4: Re-launch the Steam client and see if it works.

Method 5: Reinstall Steam

If adding -no-cef-sandbox did not help, you will need to reinstall Steam. To do so, follow these steps:

Step 1: Press Ctrl + Shift + Esc and access Task Manager.
Step 2: Look for Steam Client Service and Steam Client WebHelper> select it > End Task.
Step 3: Go to C drive > Program Files (86) > Steam folder.
Step 4: Remove files and folders except for steam apps, user data, and steam.exe
Step 5: Double-click Steam.exe to reinstall it.

Method 6: Check the Graphics Card

GPU is the most common reason behind the display issues. Therefore, if nothing has helped so far, check the graphics card and ensure your graphics card is working fine. If the screen flickers, gets blurry when playing other games, or you see vertical and horizontal lines, the chances of GPU malfunctioning exist. Therefore, we suggest contacting a technician to get help.

Method 7: Update Steam Client

Some users have mentioned on the Steam community that simply updating the Steam client has fixed the black screen issue. To update the Steam client, follow these steps:

1. Launch the Steam app.

2. Click the Steam tab > Check for Steam Client Updates…

Steam client Check for Steam Updates

3. If the client is updated, you will get the message, “Your Steam client is already up-to-date.”


4. If it is outdated, you must download and install the latest updates.

Method 8 – Re-Configure Steam Client Settings

Sometimes when changes are made in the Steam client, settings facing black screen issues are expected. If you remember the modification, undo them. However, if you don’t recall making any changes, follow these steps to change settings to default.

1. Open Steam Client.

2. Click Steam tab > Settings.
Steam Settings Menu

3. Click the Library tab > select the radio button next to Automatic under Disaply size for Library user interface elements and uncheck the box next to Low Performance Mode.

Steam Library Settings


4. Now click the Interface tab > select default skin if not already selected. Disable Big Picture Mode and disable GPU accelerated rendering (if enabled). Uncheck the DirectWrite option.

Steam Interface Settings

5. Finally, click Shader Pre-Caching and uncheck the box next to Enable Shader Pre-Cahcing.

Steam Shader Pre Caching

6. Reboot the PC to apply changes.

Method 9 – Exit Steam Client WebHelper Process

Some users on Reddit mentioned that closing the Steam Client WebHelper Process in Task Manager helped fix the issue. Hence here we explain how you can do that too:

1. Press Ctrl + Shift + ESC keys to open Task Manager.

2. Look for Steam Client WebHelper or SteamWebHelper.exe process.

3. Select the process and click End task.

Now try to run Steam Client. If this helps, we suggest disabling the process, as Steam Client will re-run it when you relaunch the application.

Steam Black Screen No Longer A Issue – 2023

Steam has changed the gaming world for people across the globe. However, issues like black screen and Steam not loading are still common. By following the different methods explained above, you can fix the issue. Most people advocate updating drivers as a surefire way to repair problems, and Advanced Driver Updater makes this easy.

In addition, if you have enabled Beta participation, we suggest disabling it. To launch Steam > go to Settings > Account tab > look for Beta participation > click on the CHANGE button > click the down arrow next to Beta participation > select NONE- Opt-out of all beta programs option > close the settings window and relaunch Steam. This will fix the black screen with the cursor on Windows 10. We hope you enjoyed reading the post and found the information helpful. We would love your feedback for the post, do share the same in the comments section.

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About The Author

Preeti Seth
Preeti Seth

A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To's, product reviews, etc. In her free time, she loves reading, meditating, and traveling.

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