How To Fix HyperX Cloud 2 Microphone Not Working On Windows 10


What are the chances you bought a new mic to chat with your friends, but it is not working? If it is the HyperX Cloud 2 Mic, we have observed a few reports across the globe where users claim that the new mic is not working on their PC. There is no definite reason for this, but it is generally to drivers and settings on your PC. We have listed the best methods to help you fix HyperX Cloud 2 Mic Not Working On Windows 10.

Best Methods To Fix HyperX Cloud 2 Mic Not Working on Windows

The HyperX Cloud 2 Mic is a great device that thousands of users like. But sometimes, it can develop issues and stop working. We have listed the best troubleshooting methods below. You can try each one and check if the issue has been fixed. Once the mic starts working, you can ignore the remaining methods.

Method 1: Check The Mute Button And Connections

The HyperX Cloud 2 Mic has a mute button, which, if activated, will prevent your voice from being heard. Check the Mute button and disable it to converse with your friends.

Another important thing to check is the connections. Verify if the HyperX Cloud 2 Mic has been properly connected, and try changing the ports to confirm if the USB port works fine.

Also Read: Mic Not Working on Discord – Ways to Solve It

Method 2: Verify The Sound Settings

You need to set the HyperX Cloud II Mic as a default device on your PC. Here are the steps on how to do that:

Step 1: Press Win + R to open the RUN box.
Step 2: Type Control in the text space and click OK.type Control command

Step 3: In the Control Panel window, click View by and choose Large Icons.view to Small Icons from Category

Step 4: Choose Sound from the options, and a new box will open.

control panel

Step 5: Click on the Recording tab.
Step 6: Right-click on any space inside the box and check the box next to Show Disabled Devices.

Recording Tab in Sound
Step 7: Next, right-click the Headset Microphone option and choose Enable.

Headset Microphone -choose Enable

Step 8:  Right-click again and choose Set as Default Device.

The HyperX Cloud 2 Mic is now set as a default device and enabled for use. If you are still facing this issue, then follow the next step.

Method 3: Update Headset Drivers

Drivers play a key role in running your PC smoothly. Hence, it is necessary to update the drivers.

There are two methods to update the drivers related to HyperX Cloud 2 Mic – OEM website and Advanced Driver Updater. We will discuss both these methods in detail.

Original Equipment Manufacturer Website

All hardware manufacturers maintain an official website where customers can get all the resources online. This includes drivers, tutorials, guides, etc.  You must navigate to the official website and search for the drivers compatible with your headphone/mic.

Download and install the latest drivers, and you can fix the Microphone issues.

Advanced Driver Updater

Advanced Driver Updater is a third-party driver updater application that scans, identifies, and updates your system’s driver anomalies. If you cannot locate the official drivers of the HyperX Cloud 2 Mic, then you can use the Advanced Driver Updater app to do that. Here are the steps:

Step 1: Download and install Advanced Driver Updater on your system using the link below.

Step 2: Open the software and click the Start Scan Now button.

scan outdated drivers

Step 3: A list of driver issues will be presented on your screen.

Click on Update all
Step 4: Click the Update button next to HyperX Cloud 2 Mic and follow the steps.
Step 5: After completing the driver updation process, reboot your PC.

Method 4: Run The Audio Troubleshooter

Microsoft has provided a bunch of troubleshooters that will fix the audio issues on your system. Here are the steps to run these troubleshooters:

Step 1: Press Win + I to open the Windows Settings.
Step 2: Click on the System tab in the left window.
Step 3: Click on the Troubleshoot option on the right side.

click on Troubleshoot
Step 4: Next, click on Other Troubleshooters.

Click on Other troubleshooters

Step 5: Now locate Audio Troubleshooter and click RUN next to it.

Audio Troubleshooter
Step 6: Follow the onscreen instructions to fix HyperX Cloud 2 Mic not working on Windows 10.

Also Read: Fixed – Blue Yeti Microphone Driver Not Detected Error on Windows 11/10

Method 5: Enable Microphone Access

Check if the Microphone Access is enabled for all apps on your PC. Here are the steps to do that:

Step 1: Press Win + S to open Windows Search.
Step 2: Type Microphone privacy settings and click the relevant result under Best Match.Microphone privacy settings typed

Step 3: Ensure the toggle button next to Microphone Access is enabled in the Windows Setting box.

Microphone Access toggle button

Step 4: Also check below if the app you are trying to use the Mic with has the toggle button turned on as well.

Check if the HyperX Cloud 2 Mic is not working on Windows 10 and if it has been fixed or not.

Method 6: Restart Windows Audio Service

The Windows Audio Service is always on by default but can be compromised due to other conflicting services. We recommend that you restart this service once.

Step 1: Press Win + R to open the RUN box.
Step 2: Type “Services.msc” and hit the ok button.type services msc command

Step 3: A new window will open with a list of Services listed alphabetically.

windows audio option selected in services list

Step 4: Locate Windows Audio and right-click to view the context menu.
Step 5: Select Restart and close the Services window.

Method 7: Reset Windows

The final step we recommend is to reset your Windows operating system. Choose to Keep files so you will not lose your precious content. Here are the steps:

Step 1: Press Win + I to open the Settings box.
Step 2: Click On the system tab in the left on the System tab

Step 3: Next, click on the Recovery tab in the right on Troubleshoot

Step 4: Finally, click the Reset PC button and choose the Keep My Files option in the next window.

locate the Reset PC

Step 5: Follow the onscreen instructions to reset your PC.

Are You Able To Chat With Your Friends Using The HyperX Cloud 2 Mic?

The HyperX Cloud 2 Mic is an amazing gadget with many features. However, when this device does not work with your Windows PC for certain reasons, you can update drivers, enable the microphone, restart service, and, if nothing works, reset your PC to fix the HyperX headset mic not working issue. We hope you can troubleshoot the error using the steps listed in this post. 

Also Read: How to Fix “SteelSeries Arctis 7 Mic Stops Working” Problem On Windows 11/10  

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About The Author

Dheeraj Manghnani
Dheeraj Manghnani

Dheeraj Manghnani likes to read and write about latest technological developments that make life simpler in today's intricate world. He has been fascinated by technology since he got his first computer and is on a never ending quest to know more and share his knowledge with others.

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