{"id":37535,"date":"2026-07-29T13:42:22","date_gmt":"2026-07-29T08:12:22","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=37535"},"modified":"2026-07-29T16:25:04","modified_gmt":"2026-07-29T10:55:04","slug":"fix-microsoft-copilot-not-working","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/fix-microsoft-copilot-not-working\/","title":{"rendered":"How to Fix Microsoft Copilot Not Working Errors: A Complete Guide"},"content":{"rendered":"<h3 >Introduction<\/h3>\n<p ><span style=\"font-weight: 400\">If you want to know why Copilot is not working, here is the place where you may find the answers to your questions. Often, users face problems like Copilot being unable to start, blank page appearing, problem with loading or connection problems. In some cases, the reason is the server of Microsoft itself, in other cases \u2013 your Windows configuration or Internet connection. By following the troubleshooting methods outlined in this guide, you can restore Microsoft Copilot and continue using its AI-powered features for writing, research, coding assistance, and everyday productivity.\u00a0<\/span><\/p>\n<h3 >Why Is Copilot Not Working?<\/h3>\n<p ><span style=\"font-weight: 400\">Before starting troubleshooting, one needs to define the potential reason behind the problem. These may include the following factors:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Temporary failure of Microsoft servers;<\/span><\/li>\n<li><span style=\"font-weight: 400\"><a href=\"https:\/\/www.systweak.com\/blogs\/internet-speed-slow-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\">Poor internet connection speed<\/a>;<\/span><\/li>\n<li><span style=\"font-weight: 400\">Outdated Windows version;<\/span><\/li>\n<li><span style=\"font-weight: 400\"><a href=\"https:\/\/www.systweak.com\/blogs\/ways-to-clear-dns-cache-on-windows-pc\/\" target=\"_blank\" rel=\"noopener\">Cache corruption<\/a> of Microsoft Edge;<\/span><\/li>\n<li><span style=\"font-weight: 400\">Incorrect regional settings;<\/span><\/li>\n<li><span style=\"font-weight: 400\">Problems with the synchronization of Microsoft account;<\/span><\/li>\n<li><span style=\"font-weight: 400\">Disabling of Windows services;<\/span><\/li>\n<li><span style=\"font-weight: 400\">Firewall\/antivirus blocking of Copilot;<\/span><\/li>\n<li><span style=\"font-weight: 400\">System problems;<\/span><\/li>\n<\/ul>\n<p ><span style=\"font-weight: 400\">Sometimes the problem does not even lie with your computer. In case of Copilot&#8217;s outages, one has to wait until Microsoft brings back the service.<\/span><\/p>\n<h2 >Best Methods To Fix Microsoft Copilot Not Working Errors<\/h2>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37552\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/microsoft-copilot-not-working-fixes-chart.webp\" alt=\"microsoft copilot not working fixes chart\" width=\"784\" height=\"1176\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/p>\n<h3 >Method 1: Check if Copilot Is Down<\/h3>\n<p ><span style=\"font-weight: 400\">Firstly, you need to check if the problem lies within the realm of Microsoft&#8217;s fault. Should the Copilot be out of service, there will be nothing that you could do on your PC to fix it unless Microsoft restores their servers. You can see the status of Microsoft servers here.<\/span><\/p>\n<ul >\n<li style=\"font-weight: 400\" aria-level=\"1\"><a href=\"https:\/\/status.cloud.microsoft\/m365\/referrer=serviceStatusRedirect\" target=\"_blank\" rel=\"noopener\">Microsoft 365 Service Health<\/a><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><a href=\"https:\/\/x.com\/microsoft\" target=\"_blank\" rel=\"noopener\">X (@microsoft)<\/a> (Previously known as Twitter)<\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><a href=\"https:\/\/downdetector.com\/status\/microsoft-copilot\/\" target=\"_blank\" rel=\"nofollow noopener\">Downdetector<\/a><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><a href=\"https:\/\/answers.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">Microsoft community forums<\/a><\/li>\n<\/ul>\n<p ><span style=\"font-weight: 400\">If many users report similar issues, wait for Microsoft to resolve the outage.<\/span><\/p>\n<h3 >Method 2: Check Your Internet Connection<\/h3>\n<p ><span style=\"font-weight: 400\">Microsoft Copilot depends a lot on cloud computing. Internet problems might not allow Copilot to respond. Try these methods:<\/span><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Restart your router.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Toggle between Wi-Fi and Ethernet.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Load multiple sites to check internet connection.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Run Windows Network Troubleshooter.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Turn off the Virtual Private Network.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">Once you have ensured that the internet is working fine, open Copilot.<\/span><\/p>\n<h3 >Method 3: Restart Windows<\/h3>\n<p ><span style=\"font-weight: 400\">In case there is any malfunction in the system that causes problems with Copilot loading, you can simply restart your computer:<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37553\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/restart-windows-method-by-chart.webp\" alt=\"restart windows method by chart\" width=\"753\" height=\"502\" sizes=\"(max-width: 753px) 100vw, 753px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Go to the Start menu.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Select Power.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Click Restart.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> After the Windows loads, open Copilot.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">This will solve many temporary issues related to the Windows operating system.<\/span><\/p>\n<p><a href=\"https:\/\/www.systweak.com\/blogs\/disable-windows-copilot-ai\/\" target=\"_blank\" rel=\"noopener\">How To Disable Windows Copilot AI \u2013 Windows 10 And 11<\/a><\/p>\n<h3 >Method 4: Update Windows<\/h3>\n<p ><span style=\"font-weight: 400\">There are frequent updates from Microsoft related to Windows AI functionalities. Outdated Windows is prone to compatibility issues. The following steps will help in updating Windows:<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37554\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/update-windows-method-by-chart.webp\" alt=\"update windows method by chart\" width=\"859\" height=\"573\" sizes=\"(max-width: 859px) 100vw, 859px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Start by opening the Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Click on Windows Update.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Choose Check for updates.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Install any updates.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Reboot the computer.<\/span><\/li>\n<\/ol>\n<h3 >Method 5: Sign Out and Back Into Your Microsoft Account<\/h3>\n<p ><span style=\"font-weight: 400\">Issues of authentication may hinder the proper working of Copilot. Follow the below-mentioned steps for refreshing your account.<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37555\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/sign-out-and-back-into-your-microsoft-account-method-by-chart.webp\" alt=\"sign out and back into your microsoft account method by chart\" width=\"795\" height=\"530\" sizes=\"(max-width: 795px) 100vw, 795px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Click on Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Then go to the Accounts.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Logout of your Microsoft account.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Restart your computer.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Login again.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Open Copilot.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">This usually helps in overcoming synchronization issues.<\/span><\/p>\n<h3 >Method 6: Clear Microsoft Edge Cache<\/h3>\n<p ><span style=\"font-weight: 400\">As Microsoft Copilot depends on the use of the Edge components, a damaged Edge cache might be affecting its function. Please find below the steps to clear cache:<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37556\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/clear-microsoft-edge-cache-method-by-chart.webp\" alt=\"clear microsoft edge cache method by chart\" width=\"850\" height=\"567\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Launch Microsoft Edge.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Press the three-dot icon.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Go to Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Go to Privacy, search and services.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Press Choose what to clear.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Clear the cache.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Restart Edge.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">Now try starting Copilot.<\/span><\/p>\n<p><a href=\"https:\/\/www.systweak.com\/blogs\/clear-your-browser-cookies\/\" target=\"_blank\" rel=\"noopener\">How To Clear Your Browser Cookies<\/a><\/p>\n<h3 >Method 7: Repair Microsoft Edge<\/h3>\n<p ><span style=\"font-weight: 400\">In case clearing of cache does not help, repair of Edge will resolve any file issues.<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-37947\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/repair-microsoft-edge-method-by-chart.webp\" alt=\"repair-microsoft-edge-method-by-chart\" width=\"982\" height=\"586\" sizes=\"(max-width: 982px) 100vw, 982px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Go to Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap on Apps.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Choose Installed Apps.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Locate Microsoft Edge.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap the three dots.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Select Modify.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap Repair.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">Edge will be reinstalled without deleting any of your personal data.<\/span><\/p>\n<h3 >Method 8: Verify Region and Language Settings<\/h3>\n<p ><span style=\"font-weight: 400\">The availability of Copilot depends on supported regions and languages.<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37558\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/check-and-update-region-and-language-settings-method-chart.webp\" alt=\"check and update region and language settings method chart\" width=\"892\" height=\"532\" sizes=\"(max-width: 892px) 100vw, 892px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Click Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Click Time &amp; Language.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Click Language &amp; Region.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Ensure that your country is selected.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Set English (United States), if needed.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Restart Windows.<\/span><\/li>\n<\/ol>\n<h3 >Method 9: Disable VPN or Proxy<\/h3>\n<p ><span style=\"font-weight: 400\">The network traffic may be routed via unsupported territories using the VPN.<\/span><\/p>\n<p ><span style=\"font-weight: 400\">Disabling the VPN:<\/span><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Disable your connection to the VPN.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Turn off the proxy if activated.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Re-start Copilot.<\/span><\/li>\n<\/ol>\n<p ><span style=\"font-weight: 400\">If the Copilot works instantly, then there may be problems with the VPN configuration.<\/span><\/p>\n<p><a href=\"https:\/\/www.systweak.com\/blogs\/beginners-guide-to-vpn-safety-is-it-legal-to-use\/\" target=\"_blank\" rel=\"noopener\">A Beginner\u2019s Guide to VPN Safety \u2013 Is it Legal to Use?<\/a><\/p>\n<h3 >Method 10: Check Firewall and Antivirus<\/h3>\n<p ><span style=\"font-weight: 400\">Sometimes the security software may block Microsoft services. Try to turn off the following for a while and see.<\/span><\/p>\n<ul >\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Third-party antivirus<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Firewall<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Network filtering software<\/span><\/li>\n<\/ul>\n<p ><span style=\"font-weight: 400\">Run Copilot again. If it runs successfully, make an exception for Copilot\/Microsoft Edge in your security software and then enable protection again.<\/span><\/p>\n<h3 >Method 11: Reset Microsoft Copilot<\/h3>\n<p ><span style=\"font-weight: 400\">In case of file corruption, performing a reset on Copilot could be beneficial.<\/span><\/p>\n<p ><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37559\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2026\/07\/reset-microsoft-copilot-by-chart.webp\" alt=\"reset microsoft copilot by chart\" width=\"874\" height=\"583\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/p>\n<ol >\n<li><span style=\"font-weight: 400\"> Tap Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap Apps.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap Installed Apps.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Find Microsoft Copilot.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap Advanced Options.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap\u00a0 Repair.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> Tap\u00a0 Reset if required.<\/span><\/li>\n<\/ol>\n<h3 >Method 12: Reinstall Microsoft Copilot<\/h3>\n<p ><span style=\"font-weight: 400\">If nothing works from the solutions mentioned above, installing Copilot again would solve all problems. Uninstalling the application from the Installed Apps and then reinstalling it using the Microsoft Store (if available) would help to solve the problem.<\/span><\/p>\n<h3 >Additional Tips to Prevent Copilot Issues<\/h3>\n<p ><span style=\"font-weight: 400\">To prevent any issues in the future:<\/span><\/p>\n<ul >\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Keep Windows up to date.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Use the latest version of Microsoft Edge.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Have a good internet connection.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Do not use any <a href=\"https:\/\/www.systweak.com\/blogs\/what-is-registry-cleaner-and-fix-registry-error\/\" target=\"_blank\" rel=\"noopener\">registry cleaners<\/a> unnecessarily.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Update your Microsoft account details.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Restart your PC from time to time.<\/span><\/li>\n<li style=\"font-weight: 400\" aria-level=\"1\"><span style=\"font-weight: 400\">Install cumulative updates for Windows.<\/span><\/li>\n<\/ul>\n<p ><span style=\"font-weight: 400\">This will ensure that your Copilot functions well.<\/span><\/p>\n<p ><h2>Frequently Asked Questions<\/h2>\n<div class=\"accordion_sec faq-section\">\n<div id=\"accordion-menu\">\n<p >\n<h3 class=\"accordion-header plus\">Why Is My Copilot Not Working Today?<\/h3>\n<div class=\"accordion-panel\">\n<p class=\"accordion-content aio-answer-block\">The problem might be caused by Microsoft's server, poor internet connection, outdated Windows updates, user account issues, or some software glitches. Check if Copilot is down before you start diagnosing your computer.<\/p>\n<\/div>\n<p >\n<h3 class=\"accordion-header plus\">Can Antivirus Block Microsoft Copilot?<\/h3>\n<div class=\"accordion-panel\">\n<p class=\"accordion-content aio-answer-block\">Yes. Some antivirus or firewall programs can block Copilot from connecting to Microsoft's cloud-based services. Disabling them temporarily may give you more clues about the issue.<\/p>\n<\/div>\n<p >\n<h3 class=\"accordion-header plus\">Do You Need Microsoft Edge To Use Copilot?<\/h3>\n<div class=\"accordion-panel\">\n<p class=\"accordion-content aio-answer-block\">Yes. Most features of Windows Copilot depend on Microsoft Edge and WebView. Make sure that you have updated Microsoft Edge up-to-date.<\/p>\n<\/div>\n<p >\n<h3 class=\"accordion-header plus\">Why Does My Copilot Load Forever?<\/h3>\n<div class=\"accordion-panel\">\n<p class=\"accordion-content aio-answer-block\">It means that there are some problems with your network or servers, authentication issues, or corrupt cache files. Restarting your computer, testing your internet connection, and clearing your Edge cache usually solve the problem.<\/p>\n<\/div>\n<p >\n<h3 class=\"accordion-header plus\">Can You Use Copilot Offline?<\/h3>\n<div class=\"accordion-panel\">\n<p class=\"accordion-content aio-answer-block\">No. Microsoft Copilot uses cloud-based AI services. Therefore, you need to be connected to the internet in order to get responses.<\/p>\n<\/div>\n<p ><\/div>\n<\/div>\n<\/p>\n<h3 >Conclusion<\/h3>\n<p ><span style=\"font-weight: 400\">If your\u00a0 Copilot isn&#8217;t working properly and disrupting your work process, the solution is simpler than you might think. First of all, find out if\u00a0 Copilot is down, check your internet connection, update Windows, clear cache of Microsoft Edge, and make sure that your Microsoft account works properly. In case you wonder why Copilot is not working, a repair or reset of the program will do the trick. With this article, you will be able to fix Microsoft Copilot and use all its capabilities based on artificial intelligence technology for writing, research, coding support, etc.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction If you want to know why Copilot is not working, here is the place where you may find the answers to your questions. Often, users face problems like Copilot being unable to start, blank page appearing, problem with loading or connection problems. In some cases, the reason is the server of Microsoft itself, in&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/fix-microsoft-copilot-not-working\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Microsoft Copilot Not Working Errors: A Complete Guide<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":37621,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-37535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1-RC3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Microsoft Copilot Not Working Errors: A Complete Guide<\/title>\n<meta name=\"description\" content=\"Learn why Copilot is not working, how to fix common errors, 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