{"id":31697,"date":"2025-10-28T19:05:43","date_gmt":"2025-10-28T13:35:43","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=31697"},"modified":"2025-10-29T10:21:30","modified_gmt":"2025-10-29T04:51:30","slug":"how-to-fix-scanner-not-working","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/how-to-fix-scanner-not-working\/","title":{"rendered":"How to Fix Scanner Not Working in Windows 11,10?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A scanner is an important peripheral device to scan and digitize physical hard copies of your documents. Digital documents are preferred over physical documents as they are easier to send, cheaper to maintain, and can be <a href=\"https:\/\/www.systweak.com\/blogs\/protect-pdfs-from-editing-copying\/\" target=\"_blank\" rel=\"noopener\">secured with a password<\/a> if required. All that you need is a scanner. This guide is all about scanner problems and solutions, and will help readers fix a scanner not working on Windows 11\/10.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Why Does The Scanner Not Working Issue Occur?<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">There could be many reasons why the problem connecting to the scanner on Windows 11 occurs. We have highlighted the major causes of the scanner not working issue.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Misconfigured scanner connections.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outdated, missing, or corrupt drivers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conflict with the WIA service.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Corrupted system files.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">False positive with Antivirus or Firewall.<\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\">[Solutions] Problem Connecting to The Scanner on Windows 11\/10<\/h2>\n<h3 style=\"text-align: justify;\">Method 1 : Check Basic Connections<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Ensure the scanner is <\/span><b>powered on<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">2. Check the <\/span><b>USB cable<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Wi-Fi\/Bluetooth connection<\/b><span style=\"font-weight: 400;\"> (if wireless).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Try connecting the scanner to a <\/span><b>different USB port<\/b><span style=\"font-weight: 400;\"> or another computer to rule out <a href=\"https:\/\/www.systweak.com\/blogs\/error-code-0xc0000225\/\" target=\"_blank\" rel=\"noopener\">hardware issues<\/a>.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 2 : Restart Windows Image Acquisition (WIA) Service<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The WIA service controls scanner communication. You must toggle the service to clear any glitches that may arise.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Windows + R, type services.msc, and press Enter.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-27413\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/type-services-msc-command.webp\" alt=\"type-services-msc-command\" width=\"383\" height=\"229\" sizes=\"(max-width: 383px) 100vw, 383px\" \/><br \/>\n<span style=\"font-weight: 400;\">2. Find Windows Image Acquisition (WIA).<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31698\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/10\/Windows-Image-Acquisition.webp\" alt=\"Windows Image Acquisition\" width=\"591\" height=\"305\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Right-click \u2192 Properties \u2192 set Startup type to Automatic.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28063\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/05\/change-Startup-type.webp\" alt=\"change Startup type\" width=\"385\" height=\"158\" sizes=\"(max-width: 385px) 100vw, 385px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Click Start \u2192 Apply \u2192 OK.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Restart your PC.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab tip-icon\" style=\"background:#92CD59\"><i><\/i><\/div>\n<div class=\"tip-box\" style=\"background:#d5efc2\">\n<p> <strong> Tip : <\/strong>Repeat the above-mentioned steps for the following services.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Remote Procedure Call (RPC)<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Shell Hardware Detection<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>DCOM Server Process Launcher<\/b><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Method 3 : Update Scanner Driver<\/h3>\n<h4 style=\"text-align: justify;\">a.) Update Via Device Manager<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Device Manager is an amazing tool that can help update drivers on your PC. This tool is provided free of cost to all Windows users, but it has a limitation in searching for drivers on Microsoft Servers only. You need to turn on and connect the scanner to your PC before following the steps mentioned below.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press `Win + X` and select Device Manager.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-31476\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/Device-Manager-1-2.webp\" alt=\"Device Manager\" width=\"196\" height=\"257\" \/><br \/>\n<span style=\"font-weight: 400;\">2. Expand Imaging Devices in the new box.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31699\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/10\/Imaging-Devices.webp\" alt=\"Imaging Devices\" width=\"683\" height=\"502\" sizes=\"(max-width: 683px) 100vw, 683px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. Right-click your Scanner and click on Update driver.<\/span><\/p>\n<h4 style=\"text-align: justify;\">b.) Update Via OEM Website<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">All Scanner manufacturers maintain an official website to provide their customers with resources, user manuals, software, drivers, etc, related to their scanner hardware. You can visit the official website of your scanner manufacturer and enter your model number to get the resources. Download the drivers and install them on your PC.<\/span><\/p>\n<h4 style=\"text-align: justify;\">c.) Update Via Advanced Driver Updater<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are looking for an easier way to download\/install\/update scanner drivers, then you can use Advanced Driver Updater. This software<a href=\"https:\/\/www.systweak.com\/blogs\/advanced-driver-updater-review\/\" target=\"_blank\" rel=\"noopener\"> identifies driver anomalies<\/a> on your system and fixes the problems by updating the drivers on your PC. Here are the steps.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Download Advanced Driver Updater using the button provided below.<br \/>\n<\/span><\/p>\n<div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/31697,pos-1,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/adu\/w\/31697\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'how-to-fix-scanner-not-working', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div>\n<p><span style=\"font-weight: 400;\">2. Double-click on the downloaded file to commence the installation process.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Follow the instructions on the screen with positive responses to complete the installation.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31392\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/installation-process-.webp\" alt=\"installation process\" width=\"573\" height=\"465\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. After the process is complete, launch the software by double-clicking the shortcut created on your desktop.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Press the <\/span><b>Start Scan Now<\/b><span style=\"font-weight: 400;\"> button to begin scanning the drivers installed on your PC.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30507\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/08\/start-scan-using-advanced-driver-updater-1-1.webp\" alt=\"start-scan-using-advanced-driver-updater\" width=\"690\" height=\"535\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><br \/>\n<span style=\"font-weight: 400;\">6. After the scan, a list of driver anomalies will be presented on your screen.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31241\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/update-all-1.webp\" alt=\"update all\" width=\"689\" height=\"531\" sizes=\"(max-width: 689px) 100vw, 689px\" \/><br \/>\n<span style=\"font-weight: 400;\">7. Click on the update driver link next to each driver to update it to the latest version.<\/span><\/p>\n<div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong>If you have purchased the software, you can also click on the Update All button to update all drivers in one go. The free version allows updating one driver at a time.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">8. Reboot the PC after all the drivers have been updated.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 4 : Run Windows Troubleshooter<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Some experts suggest using the built-in troubleshooters provided by Microsoft. These troubleshooters will try to detect and fix the issues with your scanner. Here are the steps.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Open Settings by pressing Windows + I.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on System in the left panel and then click on System, followed by Troubleshoot and Other troubleshooters.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Run the <\/span><b>Printer<\/b><span style=\"font-weight: 400;\"> troubleshooter.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-29031\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2021\/11\/system-troubleshooter.webp\" alt=\"system troubleshooter\" width=\"673\" height=\"365\" sizes=\"(max-width: 673px) 100vw, 673px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Follow the on-screen instructions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 5 : Use Windows Fax and Scan or Scan App<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To isolate issues with manufacturer software and ensure the scanner is compatible with your Windows version, use the following steps.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Try scanning with <\/span><b>Windows Fax and Scan:<br \/>\n<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">1. Press the Windows key and type Windows Fax and Scan, and click on it<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click New Scan \u2192 Select your scanner \u2192 Adjust settings \u2192 Scan.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31700\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/10\/Windows-Fax-and-Scan.webp\" alt=\"Windows Fax and Scan\" width=\"674\" height=\"336\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Try scanning with <\/span><b>Windows Scan:<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n1. Download Windows Scan App (available in Microsoft Store)<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Open the app and select scanner \u2192 choose file type \u2192 Start scanning.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the app doesn\u2019t detect the scanner:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Open <\/span><b>Settings \u2192 Bluetooth &amp; devices \u2192 Devices<\/b><span style=\"font-weight: 400;\">.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Check if the scanner appears under <\/span><b>Other devices<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Printers &amp; scanners<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If this works, your scanner hardware and drivers are fine \u2014 only the vendor software is problematic<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 6 : Reset the Windows Image Acquisition Folder<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, corrupted files in the WIA folder cause issues.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press <\/span><b>Windows + R<\/b><span style=\"font-weight: 400;\">, and type the following command.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b> C:\\Windows\\System32\\spool<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">2. Delete contents inside <\/span><b>drivers<\/b><span style=\"font-weight: 400;\"> or <\/span><b>WIA<\/b><span style=\"font-weight: 400;\"> folder (don\u2019t delete folders themselves).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Restart the system.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 7 : Disable Antivirus &amp; Firewall<\/h3>\n<h4 style=\"text-align: justify;\">a.) Disable the Windows Security Antivirus<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press the Win key and type Windows Security.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31249\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/Windows-Security.webp\" alt=\"Windows Security\" width=\"714\" height=\"359\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><br \/>\n2. Click on the relevant result under Best Match.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23224\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/windows-security.webp\" alt=\"Windows Security - Virus and threat protection\" width=\"696\" height=\"260\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. Next, click on Virus &amp; Threat Protection.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31354\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/Manage-Settings-1.webp\" alt=\"Manage Settings\" width=\"452\" height=\"138\" sizes=\"(max-width: 452px) 100vw, 452px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. Click on Manage Settings.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Slide the toggle button under Real-Time Protection towards the left to disable it.<\/span><\/p>\n<p><strong>Read Also :<\/strong> <a href=\"https:\/\/www.systweak.com\/blogs\/how-to-set-up-proper-security-and-firewalls-windows\/\" target=\"_blank\" rel=\"noopener\">How To Set Up Proper Security and Firewalls on Windows<\/a><\/p>\n<h4 style=\"text-align: justify;\">b.) Disable the Windows Firewall<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + I to open Settings.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Navigate to Privacy &amp; Security &gt; Windows Security &gt; Firewall &amp; network protection.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24753\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Windows-Security.webp\" alt=\"Windows Security\" width=\"535\" height=\"308\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. Click on all network profiles (Domain, Private, or Public) one by one.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30941\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/08\/domain-network.webp\" alt=\"domain network\" width=\"466\" height=\"419\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Under Microsoft Defender Firewall, toggle the switch to Off.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30948\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/08\/private-network.webp\" alt=\"private network\" width=\"468\" height=\"375\" sizes=\"(max-width: 468px) 100vw, 468px\" \/><\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 8 : Reinstall the Scanner Software<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Uninstall the scanner\u2019s bundled software (from <\/span><b>Control Panel \u2192 Programs<\/b><span style=\"font-weight: 400;\">), reboot, and reinstall the latest version from the manufacturer\u2019s website.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 9 : Use SFC &amp; DISM Commands (for corrupted system files)<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The System File Checker and the Deployment Imaging Service and Management Tool are two built-in utilities that help Windows users fix corrupted and missing system files. Here is what you need to do &#8211;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press the Windows key to open the Start menu.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Type Command Prompt.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Locate Command Prompt in the results and choose\u00a0 Run as administrator.<br \/>\n<\/span><span style=\"font-weight: 400;\">4. Click Yes in the User Account Control (UAC).<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Type the following command in the command prompt window.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>sfc \/scannow<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">6. Press the Enter key to initiate the command.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-31330\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/sfc-scannow.webp\" alt=\"sfc scannow\" width=\"596\" height=\"247\" sizes=\"(max-width: 596px) 100vw, 596px\" \/><br \/>\n<span style=\"font-weight: 400;\">7. The SFC tool will begin scanning your PC for missing or corrupted files.<br \/>\n<\/span><span style=\"font-weight: 400;\">8. This utility will attempt to automatically fix issues.<br \/>\n<\/span><span style=\"font-weight: 400;\">9. Restart your computer.<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Now, run DISM to further repair any errors with your system image<br \/>\n<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">1. Launch Command Prompt in admin mode.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Choose Yes on the User Account Control (UAC) window..<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Type the following command in the Command Prompt window.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>DISM \/Online \/Cleanup-Image \/RestoreHealth<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">4. Press the Enter key to initiate the command.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28960\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/01\/Enter-RestoreHealth-command.webp\" alt=\"Enter-RestoreHealth-command\" width=\"512\" height=\"80\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><br \/>\n<span style=\"font-weight: 400;\">5. Reboot your PC.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 10 : Disable USB Selective Suspend<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Windows 11 might be putting your <a href=\"https:\/\/www.systweak.com\/blogs\/encrypted-usb-flash-drives\/\" target=\"_blank\" rel=\"noopener\">USB devices<\/a> to sleep to save power. Here are the steps to prevent that.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + R to launch the RUN box and type Control, followed by a click on the OK button.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Go to Control Panel &gt; Hardware and Sound &gt; Power Options.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31217\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/power-option.webp\" alt=\"power option\" width=\"692\" height=\"290\" sizes=\"(max-width: 692px) 100vw, 692px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">3. Next, click on Change plan settings &gt; Change advanced power settings.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30076\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/12\/Change-advanced-power-settings-option.webp\" alt=\"Change advanced power settings option\" width=\"623\" height=\"264\" sizes=\"(max-width: 623px) 100vw, 623px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Locate the USB settings and click on it to reveal other options.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26106\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/01\/power-options-dialog.webp\" alt=\"power options dialog\" width=\"392\" height=\"422\" sizes=\"(max-width: 392px) 100vw, 392px\" \/><br \/>\n<span style=\"font-weight: 400;\">5. Ensure you change both these options to Disabled.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 11 : Update Windows<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Windows updates consist of security patches, bug fixes, new features, and more that may help fix major and minor issues on your PC. Here are the steps to update Windows.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + I to launch Settings.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">2. Choose the Windows Update Tab in the left section.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Click on the \u201cCheck For Updates\u201d button in the right panel.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31380\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/09\/Check-For-Updates.webp\" alt=\"Check For Updates\" width=\"663\" height=\"303\" sizes=\"(max-width: 663px) 100vw, 663px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Windows will check Microsoft Servers for updates and install them on your computer.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">5. Click Advanced Options.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">6. Click Optional Updates.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-28069\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/05\/Optional-Updates-Tab.webp\" alt=\"Optional Updates Tab\" width=\"668\" height=\"367\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><br \/>\n<span style=\"font-weight: 400;\">7. Click Driver Updates and check all the boxes.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">8. Click the Download &amp; Install button.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">9. Restart your computer.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 12 : System Restore<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The final solution is to restore your PC to the date when this error did not occur and your scanner was working properly. Here is how to do that.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press the Win key and enter \u201cSystem Restore\u201d.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click the \u201cCreate A Restore Point\u201d in the search results.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Click the System Restore Button.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-30428\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2021\/09\/system-restore_.webp\" alt=\"system-restore\" width=\"411\" height=\"470\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Click Next and select a previous restore point.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31701\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/10\/restore-point.webp\" alt=\"restore point\" width=\"543\" height=\"419\" sizes=\"(max-width: 543px) 100vw, 543px\" \/><br \/>\n<span style=\"font-weight: 400;\">5. Click the Next and Finish button.<br \/>\n<\/span><span style=\"font-weight: 400;\">6. Your PC will restart and be restore to a previous point in time.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Conclusion : Are You Able to Fix Scanner Not Working ?<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We hope that the above troubleshooting methods have helped you fix the problem connecting to the scanner on Windows 11\/10. You need to complete all the steps under each troubleshooting method one by one and check the result after every method. If you issue resolves after a method, then you may ignore the rest. Do write to us in the comments section about your issue and how you fixed it.<\/span><\/p>\n<p><strong>Recommended :\u00a0<\/strong><\/p>\n<p><a href=\"https:\/\/www.systweak.com\/blogs\/windows-cannot-connect-to-the-printer\/\" target=\"_blank\" rel=\"noopener\">Windows Cannot Connect to the Printer \u2013 Here\u2019s What You Can Do!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A scanner is an important peripheral device to scan and digitize physical hard copies of your documents. Digital documents are preferred over physical documents as they are easier to send, cheaper to maintain, and can be secured with a password if required. All that you need is a scanner. This guide is all about scanner&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-scanner-not-working\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Scanner Not Working in Windows 11,10?<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":31703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[84],"tags":[],"class_list":["post-31697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-printer-scanner-driver","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Scanner Not Working in Windows 11,10<\/title>\n<meta name=\"description\" content=\"This guide will help you fix scanner not working on Windows 11 with the best troubleshooting methods that have been tried and tested by our expert team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-scanner-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Scanner Not Working in Windows 11,10\" \/>\n<meta property=\"og:description\" content=\"This guide will help you fix scanner not working on Windows 11 with the best troubleshooting methods that have been tried and tested by our expert team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-scanner-not-working\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/systweak\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-28T13:35:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-29T04:51:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2025\/10\/Scanner-Not-Working.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Dheeraj Manghnani\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sysblogmanager\" \/>\n<meta name=\"twitter:site\" content=\"@systweak\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dheeraj Manghnani\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/how-to-fix-scanner-not-working\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/how-to-fix-scanner-not-working\\\/\"},\"author\":{\"name\":\"Dheeraj Manghnani\",\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/#\\\/schema\\\/person\\\/30ec3cc48bf0209047505875026ea9b6\"},\"headline\":\"How to Fix Scanner Not Working in Windows 11,10?\",\"datePublished\":\"2025-10-28T13:35:43+00:00\",\"dateModified\":\"2025-10-29T04:51:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/how-to-fix-scanner-not-working\\\/\"},\"wordCount\":1481,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/how-to-fix-scanner-not-working\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cdn.systweak.com\\\/content\\\/wp\\\/bg_systweak_com\\\/uploads\\\/2025\\\/10\\\/Scanner-Not-Working.webp\",\"articleSection\":[\"Printer &amp; 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