{"id":25060,"date":"2024-10-31T10:00:26","date_gmt":"2024-10-31T04:30:26","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=25060"},"modified":"2024-11-04T10:12:46","modified_gmt":"2024-11-04T04:42:46","slug":"how-to-fix-microsoft-arc-mouse-not-working-on-windows","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/how-to-fix-microsoft-arc-mouse-not-working-on-windows\/","title":{"rendered":"How To Fix Microsoft Arc Mouse Not Working on Windows"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It&#8217;s natural to get frustrated when the Microsoft Arc Mouse doesn&#8217;t work. However, there is nothing to worry about, as this problem can be easily fixed by following the troubleshooting methods mentioned in this post. Generally, the problem occurs due to low battery, <a href=\"https:\/\/www.systweak.com\/blogs\/fix-bluetooth-not-pairing-on-windows\/\">Bluetooth connectivity problems<\/a>, or driver issues. Let\u2019s learn how to fix these issues and get the Arc Mouse functioning, ensuring a smooth user experience.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Why Do Users Face Microsoft Arc Mouse Not Working Issue<\/h3>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The batteries may be low or dead. Check or replace the batteries to ensure proper power.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the mouse is Bluetooth-enabled, it might not be properly paired with your device. Try re-pairing it by turning Bluetooth off and on again.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure your device is compatible with the Arc Mouse and supports Bluetooth or the required connection type.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outdated or corrupted drivers can cause issues. Check for updates in Device Manager or on the Microsoft website.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you&#8217;re using a USB receiver, make sure it&#8217;s securely connected to the computer. Try using a different USB port.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If none of the above solutions work, there could be a hardware issue with the mouse itself.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read &#8211; <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/wireless-mouse-isnt-working-on-windows\/\"><span style=\"font-weight: 400;\">Wireless Mouse Not Working? Yes, What to Do<\/span><\/a><\/p>\n<h2 style=\"text-align: justify;\">How To Troubleshoot Microsoft Arc Mouse That Suddenly Stopped Working<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The troubleshooting methods for those who have never connected their mouse to the PC will be different from those who have been using the mouse. If the Microsoft Arc Mouse was connected and working fine on your computer until a few days ago, follow these methods.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">However, if you are a new Microsoft Arc mouse user, <\/span><span style=\"font-weight: 400;\">move to the next section.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 1 &#8211; Check The Batteries<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The first step to troubleshoot the issue is to change the batteries. Old batteries from your mouse might work in the TV remote or your analog wall clock, but they don\u2019t have enough power to make the Microsoft mouse work. Hence, we recommend using brand-new batteries to replace the old ones.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If changing old batteries was not the solution, move to the next solution: using the mouse on a different PC.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method 2 &#8211; Try On A Different Port\/PC.<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the batteries are fine but the mouse not working, it can be due to issues with the transmitter device. Here is what you need to do to rule out the possibility of the transmitter going bad.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First, unplug the USB transmitter and plug it into a different port to ensure that the PC&#8217;s USB port is not damaged.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the mouse starts to work properly, the issue is with the PC&#8217;s USB port. Depending on the diagnosis, you need to update the USB drivers or get the USB port hardware changed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Second, try using the mouse on a different PC by plugging the transmitter into that PC and configuring it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Move to the next method if the mouse works fine on the second PC. If it does not, there could be a hardware issue. Nevertheless, we recommend following all the methods before losing hope and replacing the mouse to confirm a hardware issue.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/stop-mouse-from-selecting-everything-on-windows\/\"><span style=\"font-weight: 400;\">How to Fix Mouse Highlighting\/Selecting Everything on Windows<\/span><\/a><\/p>\n<h3 style=\"text-align: justify;\">Method 3 &#8211; Roll Back Drivers<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your Microsoft Arc mouse suddenly stops working and the batteries and transmitter are not the reason, we can suspect the drivers. It could be a possibility that certain updates in the background might have caused conflicts. Until newer updates are released to fix the issue, we recommend that you roll back the drivers. Here are the steps to roll back drivers.<br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">1. Press Win + X to open the Power menu and click on Device Manager.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on Display Adapters to reveal your graphics card.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Right-click on the graphics card and select Properties to open a new box.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24661\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Graphics-driver-properties.webp\" alt=\"Graphics driver properties\" width=\"368\" height=\"412\" sizes=\"(max-width: 368px) 100vw, 368px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. Click on the Driver tab in the Properties box.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Next, click the Roll Back Driver button to remove the latest driver installation.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Note<\/b><span style=\"font-weight: 400;\">: If the Roll Back Driver button is disabled, uninstall the driver. Upon restarting, Windows will reinstall the default graphics drivers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">6. Follow the onscreen instructions and reboot your PC.<\/span><\/p>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong>If the above methods fail to resolve the Microsoft Arc Mouse not working on your PC, then you need to follow these methods for connecting a new mouse to your PC before replacing the hardware.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h2 style=\"text-align: justify;\">How to Troubleshoot Microsoft Arc Mouse Not Working On Windows PC<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Those trying to connect a Microsoft Arc mouse to their PC for the first time and those who could connect their mouse earlier but are now facing issues can also follow these steps after trying the three methods mentioned in the previous section.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #1 &#8211; Remove The Device And Add Again<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The first thing you should do when your Microsoft Arc mouse is not working properly is to disconnect the device and add it again. We have explained the steps for doing that.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + I to open the Windows Settings app.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on the Bluetooth &amp; devices tab in the left panel.<br \/>\n3. Click on the Devices option on the right side.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25063\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Bluetooth-devices-tab.webp\" alt=\"Bluetooth &amp; devices tab\" width=\"1241\" height=\"371\" sizes=\"(max-width: 1241px) 100vw, 1241px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. A list of devices connected via Bluetooth will appear on your screen.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25064\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Remove-Device.webp\" alt=\"Remove Device\" width=\"196\" height=\"132\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. Locate your mouse, click on the three dots to the far right, and choose \u201cRemove Device\u201d.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25065\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Add-Device-button.webp\" alt=\"Add Device button\" width=\"944\" height=\"223\" sizes=\"(max-width: 944px) 100vw, 944px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">5. After removing the mouse from the list, click on the Add Device button and select your Microsoft Arc mouse to re-add it.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This is called refreshing the Bluetooth connection. You can now try to check if the mouse is working fine. If not, move to the next method.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #2 &#8211; Activate Bluetooth Troubleshooter<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Experts have suggested running the built-in Bluetooth troubleshooter to fix this issue. We have described the steps to run this tool on your PC.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Windows + I to open the Settings box.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on the System tab in the left pane.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23223\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/system-tab.webp\" alt=\"system tab\" width=\"953\" height=\"460\" sizes=\"(max-width: 953px) 100vw, 953px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. Next, scroll down on the right side and click on \u201cTroubleshoot.\u201d<br \/>\n<\/span><span style=\"font-weight: 400;\">4. Click on \u201cOther Troubleshooters\u201d.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23479\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/Bluetooth-Troubleshooter-Run-Button.webp\" alt=\"Bluetooth Troubleshooter Run Button\" width=\"952\" height=\"580\" sizes=\"(max-width: 952px) 100vw, 952px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. Finally, click on the RUN button on the far right side of the Bluetooth Troubleshooter.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Follow the steps onscreen and reboot your PC after the process is complete.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #3 &#8211; Update Windows<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft regularly releases update patches to address bugs and issues on Windows PCs. In this instance, we anticipate that a new update may be issued to resolve this problem. Here are the steps to update your Windows.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Windows + I to open the Settings window.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on the Windows Updates option in the left panel.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Next, click on Check for Updates in the upper right corner.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23219\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/Check-For-Updates.webp\" alt=\"Check For Updates\" width=\"965\" height=\"431\" sizes=\"(max-width: 965px) 100vw, 965px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. This tool will automatically download\/install the latest updates on your computer.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Next, click on the Advanced Options below the button.<br \/>\n<\/span><span style=\"font-weight: 400;\">6. Then, click on the Optional Updates option.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23222\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/optional-updates.webp\" alt=\"optional updates\" width=\"946\" height=\"452\" sizes=\"(max-width: 946px) 100vw, 946px\" \/><br \/>\n<span style=\"font-weight: 400;\">7. Look for updates related to Windows drivers and check the box before it.<br \/>\n<\/span><span style=\"font-weight: 400;\">8. Click on the Download &amp; Install button.<br \/>\n<\/span><span style=\"font-weight: 400;\">9. Reboot your PC.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read &#8211; <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/windows-stuck-on-checking-for-updates\/\"><span style=\"font-weight: 400;\">9+ Ways To Fix Windows Stuck on \u201cChecking for Updates\u201d<\/span><\/a><\/p>\n<h3 style=\"text-align: justify;\">Method #4 &#8211; Update Bluetooth Drivers<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Drivers are small programs that facilitate communication between hardware and software. Each hardware manufacturer has an official website where you can find the latest drivers. However, locating the correct drivers, downloading, and installing them can be challenging. For this reason, we recommend using Device Manager or Advanced Driver Updater.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you haven\u2019t updated your drivers in a while, you can use one of the following methods:<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Update Drivers Using Device Manager<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Device Manager is a built-in tool in Windows that helps users update drivers. However, this tool only searches for updates on Microsoft servers, so you may not find all the latest drivers available. Here\u2019s how to use it:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + X to open the Power menu and select Device Manager.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on Display Adapters to view your graphics card.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23281\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/Device-Manager.webp\" alt=\"Device Manager\" width=\"771\" height=\"561\" sizes=\"(max-width: 771px) 100vw, 771px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. Right-click on the graphics card and select Update Drivers.<br \/>\n<\/span><span style=\"font-weight: 400;\">4. Next, click on \u201cSearch Automatically For Drivers\u201d and follow the instructions on the screen to update the drivers.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Reboot your PC and check if you are facing the same issue.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Update Using Advanced Driver Updater<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Advanced Driver Updater is an application designed to help users search for, download, and install the latest drivers for their PC. It has no limitations and <a href=\"https:\/\/www.systweak.com\/blogs\/advanced-driver-updater-review\/\">allows for driver updates with just a few clicks<\/a>. Here\u2019s how to use it:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Download Advanced Driver Updater using the<a href=\"https:\/\/www.systweak.com\/advanced-driver-updater\"> official website link<\/a>.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Double-click on the file downloaded and follow the onscreen steps to install the application.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23231\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/update-all-using-advanced-driver-updater.webp\" alt=\"update all using advanced driver updater\" width=\"770\" height=\"593\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><br \/>\n<span style=\"font-weight: 400;\">3. After installation, launch the app and click on the Start Scan Now button.<br \/>\n<\/span><span style=\"font-weight: 400;\">4. The app will scan your system for driver anomalies and present a list of driver issues on your screen.<br \/>\n<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23705\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/08\/drivers-are-up-to-date-advanced-driver-updater.webp\" alt=\"drivers are up to date - advanced driver updater\" width=\"770\" height=\"593\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">5. Click the Update button next to Graphics Driver and let the app do its job.<br \/>\n<\/span><span style=\"font-weight: 400;\">6. <\/span><span style=\"font-weight: 400;\">After the update process has been completed, reboot the PC.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #5 &#8211; Turn Off Power Management For The Bluetooth Adapter<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + X to launch the Power menu.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on Device Manager.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Click on the Bluetooth group to expand it.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23281\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/Device-Manager.webp\" alt=\"Device Manager\" width=\"771\" height=\"561\" sizes=\"(max-width: 771px) 100vw, 771px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Right-click on the Mouse adapter in the list of Bluetooth-connected devices and choose Properties.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Click on the Power Management tab.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25068\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Power-Management-tab.webp\" alt=\"Power Management tab\" width=\"400\" height=\"455\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">6. Uncheck the box next to \u201cAllow the computer to turn off this device to save power\u201d. This will stop your adapter from losing power when your PC is turned on.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Have You Fixed Your Microsoft Arc Mouse<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We hope the above methods have helped fix the Microsoft Arc Mouse not working issues on your Windows PC. If you have been using the mouse for some time and face the not working issue all of a sudden, you need to change the batteries, try it on a different PC, or roll back the drivers. If you have purchased a new mouse, you need to update the Windows and drivers, run the troubleshooter, and make a few changes in the settings. Write to us about how you fixed the issue in the comments section below.<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Read Also :<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.systweak.com\/blogs\/boost-bluetooth-signal\/\">Ways to Boost Bluetooth Signal or Extend Range \u2013 Windows<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s natural to get frustrated when the Microsoft Arc Mouse doesn&#8217;t work. However, there is nothing to worry about, as this problem can be easily fixed by following the troubleshooting methods mentioned in this post. Generally, the problem occurs due to low battery, Bluetooth connectivity problems, or driver issues. Let\u2019s learn how to fix these&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-microsoft-arc-mouse-not-working-on-windows\/\">Continue reading <span class=\"screen-reader-text\">How To Fix Microsoft Arc Mouse Not Working on Windows<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":25067,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-25060","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-driver","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Fix Microsoft Arc Mouse Not Working On Windows<\/title>\n<meta name=\"description\" content=\"Facing issues with Microsoft Arc Mouse not working on Windows? Not to worry! 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