{"id":24902,"date":"2024-10-20T17:08:48","date_gmt":"2024-10-20T11:38:48","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=24902"},"modified":"2024-10-18T17:11:25","modified_gmt":"2024-10-18T11:41:25","slug":"error-code-100013-fix","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/error-code-100013-fix\/","title":{"rendered":"How To Fix Error Code 100013 &#8211; \u201cSorry, The Video Player Failed To Load&#8221;"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Error Code 100013 &#8211; \u201cSorry, the Video Player Failed to Load\u201d is one of the most common errors users who stream online videos receive. This error arises when video content does not load properly on the streaming platform. The fastest resolution is to try accessing the content in another browser. But if you want to run it on your default browser, here are a few troubleshooting methods to fix it.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Why Does The Error Occur<\/h3>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If your system\u2019s clock is not automatic, it can disrupt the website&#8217;s video playback capabilities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you get an error message \u201cInvalid license key&#8221; along with error code 100013, it usually signifies that the license for the video content has expired. This is typically a server-side issue that the platform administrators need to address.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This error can also occur due to ad blockers, browser incompatibilities, or issues with the video player itself.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sometimes, websites may experience server-side problems that impact multiple users at once. These issues are out of your control and typically require patience while the administrators work to fix them.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outdated cache and cookies can also cause video playback issues. Clearing these can often resolve problems related to the website&#8217;s video player.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read &#8211; <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/the-requested-url-was-rejected-browser-error\/\"><span style=\"font-weight: 400;\">Ways to Fix The Requested URL Was Rejected Browser Error<\/span><\/a><\/p>\n<h2 style=\"text-align: justify;\">How To Fix Error Code 100013 &#8211; \u201cSorry, The Video Player Failed To Load\u201d<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before you begin troubleshooting, we recommend you try an alternate browser to see if the video content is working properly. This will rule out issues like \u201cExpired License Key\u201d and \u201cServer-side issues.\u201d If the videos are not working on another browser, you will just have to wait for the developers to fix them. You can also visit Forums or Check Server Status using the <\/span><span style=\"font-weight: 400;\">Do<\/span><span style=\"font-weight: 400;\">wn Detector<\/span><span style=\"font-weight: 400;\"> website.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #1. Set The PC\u2019s Clock To Automatic<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before performing browser-related troubleshooting, experts recommend checking the PC\u2019s clock settings and setting it to automatic. Here is what you need to do:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">1. Press Win + I to open Settings.<br \/>\n<\/span><span style=\"font-weight: 400;\">2. Click on the <\/span><b>Time &amp; Language<\/b><span style=\"font-weight: 400;\"> tab in the left panel.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24771\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/Time-Language-tab.webp\" alt=\"Time &amp; Language tab\" width=\"208\" height=\"154\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Next, click on the <\/span><b>Date &amp; Time<\/b><span style=\"font-weight: 400;\"> option on the right side. <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24932\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/10\/set-date-and-time.webp\" alt=\"set date and time\" width=\"950\" height=\"442\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">4. Locate the <\/span><b>Set time automatically<\/b><span style=\"font-weight: 400;\"> option and slide the toggle button next to it towards the right to enable it.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #2. Update Browser<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If setting the PC clock to automatic does not fix your issue, the next method is to update your browser. Updates help fix minor and major glitches and bugs in browsers. Here are the steps to update your browser.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Chrome<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click on the hamburger menu in the top right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hover over &#8220;Help&#8221; and click on &#8220;About Google Chrome.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The update for Chrome will begin automatically.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Edge<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click the three dots in the upper right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hover over &#8220;Help and Feedback&#8221; and select &#8220;About Microsoft Edge.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The update process for Edge will now begin.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Firefox<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double-click the Firefox shortcut to launch it, then click on the three horizontal lines.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select &#8220;Help&#8221; from the dropdown menu and choose &#8220;About Firefox.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the &#8220;Restart to Update&#8221; option, and Firefox will close to perform the update.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Opera<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the Windows key and type &#8220;Opera.&#8221; Click on the appropriate result to open the browser.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Opera logo in the top-left corner and select &#8220;Update and Recovery.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, click the &#8220;Check for Update&#8221; button in the new tab.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 style=\"text-align: justify;\"><strong>Fix #3. Clear Browser\u2019s Cache and Cookies<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Temporary files are generated to assist the browser in navigating the World Wide Web. However, once they\u2019ve served their purpose, these temporary files become junk. Since these files, known as cache and cookies, are not automatically deleted, we\u2019ve outlined steps to clear them for all four major browsers.<\/span><\/p>\n<table style=\"height: 414px;\" width=\"1162\">\n<tbody>\n<tr>\n<td><b>Chrome<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click on the hamburger menu in the top right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select &#8220;Delete Browsing Data,&#8221; and a new window will appear.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, click on the &#8220;Delete Data&#8221; button.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Edge<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click the three dots in the upper right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select &#8220;Settings&#8221; and click &#8220;Cookies and Site Permissions&#8221; in the new tab.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;Manage and Delete Cookies\u2026&#8221; option, then select &#8220;Clear Browsing Data on Close.&#8221;<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Firefox<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double-click the Firefox shortcut to open the browser, then click on the three horizontal lines.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the &#8220;Settings&#8221; tab, which will open a new tab. In the left pane, click on &#8220;Privacy &amp; Security.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll in the right section to find &#8220;Cookies and Site Data.&#8221; Click the &#8220;Clear Data&#8221; button, then click the &#8220;Clear&#8221; button again.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Opera<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the Windows key and type &#8220;Opera.&#8221; Click on the appropriate result to open the browser.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Opera logo in the top-left corner and select &#8220;Settings.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the new open tab, scroll down and click on &#8220;Delete Browsing Data,&#8221; then click the &#8220;Delete Data&#8221; button.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/how-to-clear-cache-and-cookies-in-firefox-browser\/\"><span style=\"font-weight: 400;\">How to Clear Cache and Cookies From Firefox Browser<\/span><\/a><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<h4 style=\"text-align: justify;\">Editor\u2019s Tip: Clear Junk and Temporary Files from Your PC<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As cookies and cache can create issues while browsing the internet, the buildup of junk, temporary, and unwanted files on your PC can impact its performance and prevent it from running smoothly. To maintain your computer\u2019s optimal condition and ensure peak performance, consider using Advanced System Optimizer\u2014a comprehensive PC optimization tool. Here\u2019s how to get started:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1: Download Advanced System Optimizer using the link provided below.<br \/>\n<\/span><\/p>\n<div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/24902,pos-1,\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/aso\/w\/24902\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'error-code-100013-fix', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 2: Launch the software and click the &#8220;Start Smart PC Care&#8221; button.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3: Wait for the scan to complete and find issues on your system.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4: Click on the Optimize button.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5: Sit back and relax, and the Advanced System Optimizer will optimize your PC.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/how-to-keep-protect-yourself-from-browser-information-leaks\/\"><span style=\"font-weight: 400;\">Protect Yourself from Browser Information Leaks \u2013 5 Ways<\/span><\/a><\/p>\n<h3 style=\"text-align: justify;\">Fix #4. Disable Extensions<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While extensions can improve the user experience of a browser, they may also create conflicts that disrupt its normal operation. Therefore, we can disable all extensions to see if that resolves the issue. If it does, we can reactivate each extension one by one to identify which one is causing the conflict and triggering the \u201cError Code 100013&#8243;. Here are the steps:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Chrome<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click on the hamburger menu in the top right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hover over &#8220;Extensions&#8221; and select &#8220;Manage Extensions.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A new tab will open. To disable each extension, slide the toggle buttons under them to the left.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Edge<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click the three dots in the upper right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the &#8220;Extensions&#8221; option, and a new window will appear. In this window, click on &#8220;Manage Extensions.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A new tab will show a list of extensions. Click the toggle button under each extension and slide it to the left to disable it.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Firefox<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double-click the Firefox shortcut to launch the browser, then click on the three horizontal lines.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Jigsaw Puzzle Piece icon in the top right corner, then select &#8220;Manage Extensions.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the toggle button to the left to disable the extensions.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Opera<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the Windows key and type &#8220;Opera.&#8221; Click on the appropriate result to open the browser.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Opera logo in the top-left corner, hover over &#8220;Extensions,&#8221; and select &#8220;Extensions.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;Disable&#8221; button under each extension to turn them off.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/fixed-page-unresponsive-error-on-all-browsers\/\"><span style=\"font-weight: 400;\">Fixed! Page Unresponsive Error on All Browsers: Detailed Guide<\/span><\/a><\/p>\n<h3 style=\"text-align: justify;\">Fix #5. Reset Browser<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once you&#8217;ve cleared the browser cache, disabled the extensions, and updated the browser, the error should no longer appear. However, if it persists, we will need to reset the browser by following the steps outlined below:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Chrome<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click on the hamburger menu in the top right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the dropdown menu, select the &#8220;Settings&#8221; option and choose &#8220;Reset Settings&#8221; from the left panel.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the right panel, click on &#8220;Reset Settings\u2026&#8221; and then click the &#8220;Reset Settings&#8221; button.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Edge<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the browser and click the three dots in the upper right corner.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the &#8220;Settings&#8221; option and choose &#8220;Reset Settings&#8221; from the left panel.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click &#8220;Reset Settings\u2026&#8221; on the right side, then click the &#8220;Reset&#8221; button.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><b>Firefox<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double-click the Firefox shortcut to launch it, then click on the three horizontal lines.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select &#8220;Help&#8221; from the dropdown menu and choose &#8220;More Troubleshooting Information.&#8221;\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A new tab will open; click the &#8220;Refresh Firefox&#8221; button in the top-right corner.<\/span><\/li>\n<\/ul>\n<\/td>\n<td><b>Opera<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the Windows key and type &#8220;Opera.&#8221; Click on the appropriate result to open the browser.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Opera logo in the top-left corner and select the &#8220;Settings&#8221; option.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll down in the right panel until you find the &#8220;Reset Settings&#8221; section, then click the &#8220;Reset&#8221; button.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/no-valid-sources-are-available-for-this-video\/\"><span style=\"font-weight: 400;\">Fixed: No Valid Sources Are Available for This Video [All browsers]<\/span><\/a><\/p>\n<h3 style=\"text-align: justify;\">Fix #6. Reinstall Browser<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">All browsers are meticulously developed by their respective programmers to ensure they function effectively on a device. If you&#8217;ve tried all the previous steps to resolve the issue without success, the final option is to uninstall and reinstall the browser. Here\u2019s what you need to do:<\/span><\/p>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong>Ensure you have an alternate browser installed on your system before proceeding with the steps below. Uninstalling your preferred browser will allow you to download the installation file again.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<p><span style=\"font-weight: 400;\">1. Press the Windows key and type &#8220;Add or remove programs.&#8221;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24114\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/08\/searching-for-add-remove-program.webp\" alt=\"searching for add remove program\" width=\"602\" height=\"419\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><br \/>\n<span style=\"font-weight: 400;\">2. Click on the appropriate search result to open the Settings box.<br \/>\n<\/span><span style=\"font-weight: 400;\">3. Your screen will display a list of programs. Scroll down the list to locate the browser you wish to remove.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24085\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/08\/recently-installed-app.webp\" alt=\"recently installed app\" width=\"778\" height=\"272\" sizes=\"(max-width: 778px) 100vw, 778px\" \/><br \/>\n<span style=\"font-weight: 400;\">4. Click on the three dots next to your browser and choose Uninstall.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. Follow the onscreen instructions to remove the browser from your PC.<br \/>\n<\/span><span style=\"font-weight: 400;\">6. Reboot the PC and install your favorite browser again using the alternate browser.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #7. Continue Using An Alternate browser<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the issue continues after reinstalling the browser, we recommend trying a different one. Remember that Chrome, Edge, and Opera are all built on the same Chromium engine. Try Firefox, which was developed on a distinct platform, and <a href=\"https:\/\/www.systweak.com\/blogs\/is-firefox-better-than-chrome\/\">may be more effective<\/a>.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><span style=\"font-weight: 400;\">Google Chrome Vs Mozilla Firefox: Which Browser is Better<\/span><\/p>\n<h3 style=\"text-align: justify;\">Goodbye Error<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We hope that you are able to fix Error Code 100013, &#8220;Sorry, the Video Player Failed to Load,&#8221; using the above-mentioned troubleshooting methods. If the issue persists on your particular browser, even after reinstalling it, we suggest you use an alternate browser permanently to access video content. Please share your thoughts on this issue in the comments section below.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also Read: <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/fix-your-connection-is-not-private-error\/\"><span style=\"font-weight: 400;\">\u201cYour connection is not private\u201d! How To Fix It for All Browsers<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error Code 100013 &#8211; \u201cSorry, the Video Player Failed to Load\u201d is one of the most common errors users who stream online videos receive. This error arises when video content does not load properly on the streaming platform. The fastest resolution is to try accessing the content in another browser. But if you want to&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/error-code-100013-fix\/\">Continue reading <span class=\"screen-reader-text\">How To Fix Error Code 100013 &#8211; \u201cSorry, The Video Player Failed To Load&#8221;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":24934,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-24902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix Error Code 100013 - \u201cSorry, The Video Player Failed To Load&quot;<\/title>\n<meta name=\"description\" content=\"If you are unable to watch the online video due to Error Code 100013 - \u201cSorry, the Video Player Failed to Load,\u201d troubleshooting your browser can resolve the issue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.systweak.com\/blogs\/error-code-100013-fix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix Error Code 100013 - \u201cSorry, The Video Player Failed To Load&quot;\" \/>\n<meta property=\"og:description\" content=\"If you are unable to watch the online video due to Error Code 100013 - \u201cSorry, the Video Player Failed to Load,\u201d troubleshooting your browser can resolve the issue.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.systweak.com\/blogs\/error-code-100013-fix\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/systweak\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-20T11:38:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2024\/10\/Fix-Error-Code-100013-Sorry-the-Video-Player-Failed-to-Load.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Dheeraj Manghnani\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sysblogmanager\" \/>\n<meta name=\"twitter:site\" content=\"@systweak\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dheeraj Manghnani\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/error-code-100013-fix\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/error-code-100013-fix\\\/\"},\"author\":{\"name\":\"Dheeraj Manghnani\",\"@id\":\"https:\\\/\\\/www.systweak.com\\\/blogs\\\/#\\\/schema\\\/person\\\/30ec3cc48bf0209047505875026ea9b6\"},\"headline\":\"How To Fix Error Code 100013 &#8211; 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