{"id":16635,"date":"2023-06-24T17:00:34","date_gmt":"2023-06-24T11:30:34","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=16635"},"modified":"2023-06-23T15:55:23","modified_gmt":"2023-06-23T10:25:23","slug":"logitech-mouse-wheel-not-scrolling","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/logitech-mouse-wheel-not-scrolling\/","title":{"rendered":"Logitech Mouse Wheel Not Scrolling &#8211; How to fix it"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Like other Logitech users complaining about the scrolling wheel not working, are you facing a similar problem? Fortunately, you don\u2019t have to worry about it anymore, as this post will help you.\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16636 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Logitech-users-complaint-about-scrolling-wheel-not-working.png\" alt=\"Logitech users complaint about scrolling wheel not working\" width=\"937\" height=\"495\" sizes=\"(max-width: 937px) 100vw, 937px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Whether you are struggling with the mouse roller wheel not responding or the mouse does not scroll up and down, we have the solution for you. Try the fixes below to get the Logitech mouse working.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Causes for Mouse Wheel Not Scrolling<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Identifying the exact reason behind the Logitech mouse scroll wheel not working is challenging. However, there are three common reasons &#8211;\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dirt on the mouse wheel.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Second low battery (if you are using a wireless mouse).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outdated mouse driver which can be fixed by updating the mouse driver using a <a href=\"https:\/\/www.systweak.com\/blogs\/advanced-driver-updater-review\/\" target=\"_blank\" rel=\"noopener\">powerful driver updater<\/a> like <\/span><span style=\"font-weight: 400;\">Advanced Driver Updater<\/span><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/16635,pos-1,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/adu\/w\/16635\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'logitech-mouse-wheel-not-scrolling', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Due to this, you will have to try the different fixes below to find the fix that works for you. All the solutions explained below are simple, and in the section below we explain how to use them.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If nothing works for you and the problem seems hardware-based or is caused by a technical glitch, you might have to seek professional assistance. You can contact Logitech support for the same.\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\">How to Fix Logitech Mouse Scroll Wheel Not Working on Windows<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can try the fixes below one by one to troubleshoot the mouse scrolling not working issue. However, if the issue with the scrolling mouse wheel stuck is faced only when using Excel, we suggest altering cursor movement in Excel.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To do so, open Excel &gt; click File menu &gt; <\/span><span style=\"font-weight: 400;\">Options &gt; Advanced. Now in the right pane under the Editing option, you will find the \u201c<\/span><b>After pressing Enter<\/b><span style=\"font-weight: 400;\">, <\/span><b>move selection\u201d<\/b><span style=\"font-weight: 400;\"> option. Here, click the down arrow next to Direction and choose up, left, or right, and uncheck the box next to <\/span><b>After pressing Enter<\/b><span style=\"font-weight: 400;\">, <\/span><b>move selection.\u201d <\/b><span style=\"font-weight: 400;\">Click Ok now, and try to use the mouse.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">6 Best Ways to Fix Mouse Wheel Not Scrolling Problem Caused Due to Software Issues<\/h3>\n<h4 style=\"text-align: justify;\">Fix 1: Clean the mouse dust<\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As discussed above, dust is one of the common reasons for mouse scrolling issues. Therefore, before we proceed any further, let us clean the dust from the mouse. To do so, follow these steps:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect and open the mouse.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use an air blower or a microfiber cloth to clean the dust. If any of the components inside are loose, fix them properly.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reconnect the mouse.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong>When you disconnect and reconnect the mouse, the mouse drivers automatically restart, which could help fix the issue. If this doesn\u2019t help, connect the mouse to an alternate USB port. If it is a wireless mouse, ensure the connector and mouse are within range. <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h3 style=\"text-align: justify;\">Fix 2 &#8211; Replace the batteries.<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The biggest mistake wireless mouse users make is forgetting to check the batteries. When the mouse starts behaving strangely, always check the batteries. Low battery power is another common reason for the mouse roller malfunctioning.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To avoid facing battery issues in the future, you can use rechargeable batteries.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 3: Check mouse works with different applications<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, it is the software, not the mouse, that is causing the problem. Therefore it is best to compare the scrolling behaviors with different programs. If the mouse works well with one and gives issues with another, change mouse settings in the application or reinstall it.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 4: Check the touchpad.<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You may face an issue with the mouse scrolling wheel when something touches the touchpad. To fix it, temporarily disable the touchpad and see if it helps.\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press Windows + I to access Windows settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Click Devices<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the Touchpad option from the left pane and toggle off the switch to disable it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you want, you can even change Touchpad sensitivity settings from here.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now try to use the mouse. You should not face any issues.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 5: Adjust mouse wheel settings.<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another way to fix the mouse wheel issue on Windows 11, 10, and other versions is to change the wheel settings. To do so, follow these steps:\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press Windows + R to open the Run window.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type control and press the Enter key.<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15222 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/05\/type-Control-command.png\" alt=\"type Control command\" width=\"441\" height=\"248\" sizes=\"(max-width: 441px) 100vw, 441px\" \/><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">This will open the Control Panel here, click the Mouse option.<\/span><\/span><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16640 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/click-Mouse-option-control-panel.png\" alt=\"click Mouse option - control panel\" width=\"1407\" height=\"733\" sizes=\"(max-width: 1407px) 100vw, 1407px\" \/><\/span><\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>If you are using an older version of Windows, you must click Hardware and Devices &gt; Mouse.<\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">4. Click the Wheel tab and scroll one page at a time by altering the number of lines to scroll with the mouse.<br \/>\n<\/span><span style=\"font-weight: 400;\">5. After making the changes click Apply &gt; Ok.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now try to use the mouse and see if this change helped fixed the problem. <\/span><\/p>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong> If default mouse settings don\u2019t work for you, use the separate program installed for the mouse to customize the settings. If you cannot find it right-click the mouse icon in the system tray and open the third-party software to alter mouse settings.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h3 style=\"text-align: justify;\">Fix 6: Update your mouse driver.<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When the <a href=\"https:\/\/www.systweak.com\/blogs\/how-to-update-logitech-mouse-driver-in-windows-10\/\" target=\"_blank\" rel=\"noopener\">mouse driver is outdated or corrupt<\/a>, facing a scrolling wheel issue is expected. To troubleshoot it, update the mouse driver and see if it helps.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Generally, device drivers can be updated in two ways &#8211;\u00a0\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Device Manager<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manufacturer Website.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">However, since both these methods are manual, it requires time, patience, and technical knowledge. Therefore, try Advanced Driver Updater to update the drivers without any hassle to avoid going through this tedious process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Advanced Driver Updater will scan the PC for outdated drivers and show the compatible and latest driver updates. To use it you don\u2019t need to worry about knowing the version of the operating system you are running or the device model. Also, the fear you feel when manually downloading driver updates is not there.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can update the driver using either the trial or the paid version. With Paid version, it takes just 2 clicks, and you also get to enjoy 60- a day money-back guarantee. However, you can update one driver at a time with the free version.\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Download, install, and run Advanced Driver Updater.<br \/>\n<\/span><\/span><div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/16635,pos-2,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/adu\/w\/16635\/2\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'logitech-mouse-wheel-not-scrolling', 'event_category':'windows-2' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click the Start Scan Now button to allow Advanced Driver Updater to scan the PC for outdated and problematic drivers.<\/span><\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14768 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1.png\" alt=\"start scan using advanced driver updater\" width=\"959\" height=\"744\" sizes=\"(max-width: 959px) 100vw, 959px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Review scan results and click the Update driver link next to the mouse driver to download the latest and compatible version of the driver automatically. If you want to update all drivers, you can use Update All. (This requires the Paid version with full technical support and a 60-day money-back guarantee.)<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">Read Also: <a href=\"https:\/\/www.systweak.com\/blogs\/best-driver-updater-software-for-windows\/\" target=\"_blank\" rel=\"noopener\">12 Best (Free &amp; Paid) Driver Updater Software To Fix Driver Issues on Windows<\/a><\/p>\n<h3 style=\"text-align: justify;\">Fix 6 &#8211; Corrupt Windows system files<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Corrupt system files can also cause mouse wheel difficulties. To ensure that is not the case, run the sfc scannow command followed by the DISM command.\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run elevated Command Prompt.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Command Prompt window, copy and paste the command &#8211; <\/span><b><b>sfc \/scannow<\/b><\/b><b><\/b><b><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13544 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/03\/use-scannow-command-To-initiate-SFC.png\" alt=\"SFC scannow\" width=\"339\" height=\"51\" sizes=\"(max-width: 339px) 100vw, 339px\" \/><br \/>\n<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press enter key to run the repair process. It can take a while, so be patient and do not close the Command Prompt window.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the command is processed, you will get a message.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type the following command in the Command Prompt window &#8211; <\/span><b><b><b>DISM \/Online \/Cleanup-Image \/RestoreHealth<\/b><\/b><\/b><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13031 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/02\/use-DISM-command.png\" alt=\"use DISM command\" width=\"512\" height=\"153\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Let the repair process run and restart the PC when it is done.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now try to use the mouse the scrolling wheel issue should be fixed.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 7: Contact the mouse manufacturer<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have tried all the methods above, but the problem persists, then it seems to be a hardware issue. In this case, contact your mouse manufacturer to get it repaired or replaced.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Frequently Asked Questions<\/h3>\n<p style=\"text-align: justify;\"><b>Why is the mouse scroll wheel not working?<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Generally, it is the dirt or outdated mouse driver that caused the mouse scroll wheel to stop working. You can try the fixes outlined in the article to fix the issue.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>How to fix the stuck scroll wheel?<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Try opening the mouse and cleaning the driver. However, if you don\u2019t know how to open it take help.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Mouse Wheel Works Again<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Different reasons can cause the Logitech mouse wheel issue. However, using the fixes outlined above, you can fix the problem if it is software related. We hope that the post helped fixed the problem. If you have any questions, please let us know.<\/span><\/p>\n<p><strong>Recommended :<\/strong><\/p>\n<p><a href=\"https:\/\/www.systweak.com\/blogs\/windows-night-light-not-working\/\" target=\"_blank\" rel=\"noopener\">[Fix] Night Light Not Working on Windows 10\/11<\/a><br \/>\n<a href=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-a-printer-driver-is-unavailable\/\" target=\"_blank\" rel=\"noopener\">How To Fix Printer\u2019s \u201cDriver is Unavailable,\u201d Error<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Like other Logitech users complaining about the scrolling wheel not working, are you facing a similar problem? Fortunately, you don\u2019t have to worry about it anymore, as this post will help you.\u00a0 Whether you are struggling with the mouse roller wheel not responding or the mouse does not scroll up and down, we have the&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/logitech-mouse-wheel-not-scrolling\/\">Continue reading <span class=\"screen-reader-text\">Logitech Mouse Wheel Not Scrolling &#8211; How to fix it<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":16654,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81,1],"tags":[],"class_list":["post-16635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-driver","category-driver-updater","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Logitech Mouse Wheel Not Scrolling - How to fix it<\/title>\n<meta name=\"description\" content=\"To fix the mouse roller not working properly, clean the dust and dirt from the wheel. 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