{"id":16601,"date":"2023-06-23T17:00:21","date_gmt":"2023-06-23T11:30:21","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=16601"},"modified":"2024-08-16T18:35:04","modified_gmt":"2024-08-16T13:05:04","slug":"surface-pro-charger-not-working","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/surface-pro-charger-not-working\/","title":{"rendered":"How to Fix Surface Pro Plugged in and Not Charging Issue"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Surface Pro is one of the best compact computing devices offered by Microsoft. Launched in 2013, it has stood the test of time, as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly.<\/span><\/p>\n<p style=\"text-align: justify;\">Charging older Surface Pro devices has become a nightmare for several users as they face this issue when their Surface Pro is plugged in but not charging. This primarily happens when &#8211;<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Either your charging port is not working properly,<\/li>\n<li aria-level=\"1\">Or your charger has malfunctioned.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">However, the errors are not limited to these two factors only. <span style=\"font-weight: 400;\">Many factors account for the malfunctioning of a Surface Pro charger.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0In this post, let&#8217;s examine all of them and explore working ways to resolve the issue. Read the post thoroughly, as this blog might save you a lot of hassle and money!<\/span><\/p>\n<h3 style=\"text-align: justify;\">What Causes Surface Pro Charger Not Working Issue?<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Handling issues with a particular device can be tricky, as physical and software errors must be addressed. The same goes for the surface plugged-in not charging situation.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Some of the prominent factors that create a situation where your Surface Pro is plugged in but not charging. These include \u2013\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Physical damage to the charger\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The charging port not responding\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problems with the device power supply\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Errors with battery drivers on PC<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dirt or debris stuck in the port\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">And a lot more!<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Remember that your Surface Pro won\u2019t charge even if the wall port you use is fried or damaged. All these issues are random and may occur at any time. They can become irritating at first, but the good news is that they are fixable. Check out the next section to find 5+ ways that may help you fix the Surface Pro not charging problem once and for all. <\/span><\/p>\n<h2 style=\"text-align: justify;\">Ways to Resolve Surface Laptop Not Charging [Must Try]<\/h2>\n<h3 style=\"text-align: justify;\">Fix #1 &#8211; Hard-Restart Your Device<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The first thing to always try is restarting your device to drain any battery power. It is easy to do so. All you have to do is \u2013\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Close all the applications so that none of your data or work progress is lost. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; Press and hold the power button on your Surface Pro for 10-15 seconds.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16628 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Restart-Your-Device.jpg\" alt=\"Restart-Your-Device\" width=\"1401\" height=\"690\" sizes=\"(max-width: 1401px) 100vw, 1401px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; Stop once you hear a clunk from the device. That is your hard disk stopping completely.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; Now, wait 15 to 30 minutes to let all the power drain from your device&#8217;s battery cells.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5 -Plug in the device with a Surface Pro charger to see if the charging indicator turns on. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If it does, you can restart the device, and it will start charging. If the Windows Surface charger is not working, do not worry; we are just starting with the fixes.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\">Read Also: <a href=\"https:\/\/www.systweak.com\/blogs\/fix-laptop-not-turning-on-issues-windows\/\" target=\"_blank\" rel=\"noopener\">Laptop Not Turning On Issues Taking Over? Here are 10 Ways To Fix Them<\/a><\/p>\n<h3 style=\"text-align: justify;\">Fix #2 &#8211; Try Using a Different Charger<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Next, try changing your charger. This will help you identify if the issue is with your Surface laptop or the charger itself. Since almost every Surface Pro laptop supports a type-C connector, finding a power delivery charger should not be a problem. Connect it to your PC and check if it charges with a different charger. If it does, you now know for a fact that it is the Surface Pro charger that is causing the proble<\/span><span style=\"font-weight: 400;\">m<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16631 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Laptop-Charger.png\" alt=\"Laptop Charger\" width=\"1253\" height=\"705\" sizes=\"(max-width: 1253px) 100vw, 1253px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In this case, you need to either get it replaced (if it is under warranty) or you can simply buy a new one from the official Microsoft website. <\/span><\/p>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab note-icon\" style=\"background:#47ADE0\"><i><\/i><\/div>\n<div class=\"note-box\" style=\"background:#d5e9f6\">\n<p> <strong> Note : <\/strong>Avoid using a third-party charger with the same connector. They might fry your port, and Surface Pro will not charge<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h3 style=\"text-align: justify;\">Fix #3 &#8211; Eliminate Any Sort of Accessory<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you use any external dock that transfers your ports to a third-party accessory or your charger is connected with a different adapter, eliminate them all.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16629 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/charging-port-built-in-device.jpg\" alt=\"charging port built-in device\" width=\"896\" height=\"882\" sizes=\"(max-width: 896px) 100vw, 896px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Try plugging the charger directly into the device port. The Surface laptop not charging is an issue that can be caused due to third-party accessories malfunctioning. Use the charging port built-in to the device, and you might get the laptop charged up.<\/span><\/p>\n<p style=\"text-align: justify;\"><div class=\"color-box\">\n<div class=\"shadow\">\n<div class=\"info-tab tip-icon\" style=\"background:#92CD59\"><i><\/i><\/div>\n<div class=\"tip-box\" style=\"background:#d5efc2\">\n<p> <strong> Tip : <\/strong>If you use the device charger directly, do the opposite of the above-shared fix. Use a docking station with a power port to support your charging. Ensure you use a certified product, as an unreliable device may cause additional issues, like Surface Pro plugged in and not charging.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h3 style=\"text-align: justify;\">Fix #4 &#8211; Use Power Troubleshooter on Windows 11<\/h3>\n<p style=\"text-align: justify;\">If none of the hardware issues appear on your system, there may be a software error that causes the Surface Pro battery not charging problem. The first thing you should do is use the Windows Power troubleshooter that you can find in the system settings. Here\u2019s how you use it &#8211;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Press Windows + I to open System settings.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; Scroll down to find the Troubleshoot option.<\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15313 aligncenter\" title=\"\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/05\/click-on-Troubleshoot-300x216.png\" alt=\"click on Troubleshoot\" width=\"675\" height=\"486\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 3 &#8211; In the Troubleshoot option, click on Other troubleshooters.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16573 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Select-Other-troubleshooters.png\" alt=\"Select Other troubleshooters\" width=\"595\" height=\"280\" sizes=\"(max-width: 595px) 100vw, 595px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; You may find multiple troubleshooters listed there. One of them will be labeled as Power. <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16632 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Click-on-Run-button-to-initiate-troubleshooting-for-power.png\" alt=\"Click on Run button to initiate troubleshooting for power\" width=\"704\" height=\"542\" sizes=\"(max-width: 704px) 100vw, 704px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5 &#8211; Click on the Run button to initiate the troubleshooting for power.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">After starting the troubleshooting process, follow the instructions that appear on the screen. This will help sort errors related to the battery, power consumption patterns, and device power supply.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #5 &#8211; Run Device Diagnosis Using Surface Diagnostic Toolkit<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the Windows troubleshooter did not help you resolve the issue, try using the dedicated diagnosis tool for Surface Pro devices. It is usually available on your PC by default. However, if not, you can easily download it from the Microsoft Store.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Find the Surface Diagnostic Toolkit in the Start menu&#8217;s search bar.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; Allow the User Account Control Prompt to run the diagnosis.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; <\/span><span style=\"font-weight: 400;\">On the opened screen, you have the option to choose the tests you want to run on the device according to the issue you are facing.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16633 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/06\/Microsoft-Surface-Diagnostic-Toolkit.png\" alt=\"Microsoft Surface Diagnostic Toolkit\" width=\"750\" height=\"504\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; The diagnosis tool will run a few of these tests and identify the issue with the device.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5 &#8211; Check the solutions the tool advises and work with them to resolve the problem.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #6 &#8211; Update Device Drivers<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A common factor that often causes a device to malfunction is outdated drivers. There are multiple types of drivers that a PC needs to work perfectly. You must keep updating these components consistently. But that is not the problem.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The issue lies in the process one must follow to update a device driver. The generic method is to open the device manager and manually click on the \u201cUpdate Driver\u201d option for all the connected devices.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This means finding out which driver is at fault before malfunctions is a next-to-impossible task. Fortunately, there are other <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/how-to-update-drivers-on-pc\/\"><span style=\"font-weight: 400;\">ways to update the device drivers on your PC<\/span><\/a><span style=\"font-weight: 400;\">, like using the Advanced Driver Updater tool. You should check them out!<br \/>\n<\/span><\/p>\n<div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/16601,pos-1,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/adu\/w\/16601\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'surface-pro-charger-not-working', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div>\n<h3 style=\"text-align: justify;\">Fix #7 \u2013 Check Battery &amp; Other Hardware<\/h3>\n<p style=\"text-align: justify;\">If you can no longer charge your device, you should consider getting the hardware checked. There have been instances where the battery was causing charging issues. If it is a device older than 5 years, you should get the battery checked\/replaced. Otherwise, if the battery being used cannot be charged, the charger or charging port may not be of any use. Needless to say, you can always make things work by contacting the official service centers to diagnose the issue and resolve it.<\/p>\n<h3 style=\"text-align: justify;\">The Surface Pro Not Charging Issue is Now FIXED!<\/h3>\n<p style=\"text-align: justify;\">If none of these work for you, it may be time to replace your charger and get the device serviced by an expert. The Surface charger light on but not charging or not working properly is a serious issue and probably the only one that has occurred to several devices. Fortunately, it is not that severe of an issue and can be fixed quite easily. Consider trying the above-mentioned methods, and you should be good to go!<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">That brings us to the end of this post. I hope you find it helpful. Thanks for reading, and good luck.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Recommended :\u00a0<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.systweak.com\/blogs\/blue-yeti-microphone-driver-not-detected-in-windows\/\" target=\"_blank\" rel=\"noopener\">Fixed \u2013 Blue Yeti Microphone Driver Not Detected Error on Windows 11\/10<\/a><br \/>\n<a href=\"https:\/\/www.systweak.com\/blogs\/download-and-update-usb-to-rs232-driver-in-windows\/\" target=\"_blank\" rel=\"noopener\">How to Download and Update USB to RS232 Driver<\/a><br \/>\n<a href=\"https:\/\/www.systweak.com\/blogs\/best-driver-updater-software-for-windows\/\" target=\"_blank\" rel=\"noopener\">12 Best (Free &amp; Paid) Driver Updater Software To Fix Driver Issues on Windows<\/a><\/p>\n<p style=\"text-align: justify;\"><script src=\"moz-extension:\/\/34dac3da-3572-4a99-b052-30330a99ba66\/js\/app.js\" type=\"text\/javascript\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Surface Pro is one of the best compact computing devices offered by Microsoft. Launched in 2013, it has stood the test of time, as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. Charging older Surface&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/surface-pro-charger-not-working\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Surface Pro Plugged in and Not Charging Issue<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":16653,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81,1],"tags":[],"class_list":["post-16601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-driver","category-driver-updater","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Surface Pro Plugged in and Not Charging Issue<\/title>\n<meta name=\"description\" content=\"There are a lot of factors that account for the malfunctioning of a Surface Pro charger. 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