{"id":15673,"date":"2023-05-21T17:00:19","date_gmt":"2023-05-21T11:30:19","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=15673"},"modified":"2024-08-07T17:27:34","modified_gmt":"2024-08-07T11:57:34","slug":"prtscn-button-not-working-on-windows","status":"publish","type":"post","link":"https:\/\/www.systweak.com\/blogs\/prtscn-button-not-working-on-windows\/","title":{"rendered":"[Fixed] PrtScn Button Not Working in Windows 10\/11"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Stuck with a malfunctioned Prtscn key on your keyboard? You are not alone!\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The PrtScn button on the keyboard is a special key mapped to taking screenshots. Almost everyone uses it to instantly jump to their screenshot utility, which is much more convenient than opening an application and capturing the screen.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While the key plays a crucial role, many users have recently shared their experiences with the PrtScn button not working.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This blog will discuss all the factors that may cause your PrtScn button to malfunction. So, without delay, let\u2019s jump straight to it!<\/span><\/p>\n<h2 style=\"text-align: justify;\">5 Issues that Might Be Causing PrtScn to Stop Working [With Solutions]<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The PrtScn button on your keyboard is mapped to capture the screen. Since there are multiple manufacturers of Windows PCs, each has a different way of marking this key.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Some of the most common terms you may find on this key are \u201cPrint Screen,\u201d \u201cPrtSc,\u201d \u201cPrtScn,\u201d \u201cPrtScr,\u201d and \u201cPrt Scr.\u201d Do not get confused; they all work the same way, so their fixes are similar.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">But the core question here is, why does it happen? Why is the PrtScn button not working on your keyboard? Well, as the title says, there can be 5 things that might be wrong with your PC \u2013\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Issue #1 &#8211; You are not using the key as required<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The first and most common issue users encounter is the intended way of using the PrtScn key. Most users believe pressing the key once should give them feedback about taking a screenshot, which never does. Also, many laptops and keyboards require a hotkey combination for the print screen keys to work properly.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211; The ultimate solution to this problem can be found in the manual of your keyboard or laptop. You need to understand how exactly your PrtScn key works, whether you need to use hotkey combinations like Alt+PrtScn, Win+PrtScn, or Ctrl+PrtScn. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The usage can get tricky, as many keyboard layouts, especially the smaller form factor ones, combine the PrtScn key with the shift key, making it complicated. Hence, the best thing you can do is use your manual and know how to use your PrtScn key. <\/span><\/p>\n<h3 style=\"text-align: justify;\">Issue #2 &#8211; The F lock on your keyboard is ON<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another problem that might be causing the Print screen key not responding error is the function key (F key) lock on your keyboard.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211; If there is an indicator on the F key, you can check it to analyze if the use of PrtScn is ON or Off. <\/span><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15676 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/05\/F-lock-on-keyboard-is-ON.jpg\" alt=\"F lock on keyboard is ON\" width=\"371\" height=\"230\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The F keys are your F1 to F12 keys. These keys also serve as media controls on laptops, so there is a function lock key to convert them as required. If you continuously use the PrtScn key but still have no luck, chances are your F key lock was enabled. Turn it off, and you should be good.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Issue #3 &#8211; The required PrtScn shortcut is not enabled<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If both issues above are not the case, the ability to <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/capture-screen-in-windows\/\">capture a screen<\/a><span style=\"font-weight: 400;\"> using this key is not a default feature. You need to enable it manually on several devices. You should do it now!<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211; Here are the steps that can help you enable the PrtScn key-\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Press Windows + U to open the Accessibility Settings.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15674 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/05\/Accessibility-Settings.jpg\" alt=\"Accessibility Settings\" width=\"1415\" height=\"932\" sizes=\"(max-width: 1415px) 100vw, 1415px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 2 &#8211; In the Accessibility options, spot keyboard options and open them.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15675 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/05\/spot-keyboard-options.jpg\" alt=\"spot keyboard options\" width=\"1352\" height=\"372\" sizes=\"(max-width: 1352px) 100vw, 1352px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; After opening the keyboard options, look for the Print Screen shortcut and toggle it ON.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once you finish these 3 steps, your PrtScn key should start working as usual.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Issue #4 &#8211; A third-party screenshot application is causing the button to stop working<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are using a <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/user-manual-tweakshot-the-easiest-way-to-capture-screenshot\/\">third-party application for screenshots<\/a><span style=\"font-weight: 400;\">, chances are that it has remapped your screen-capturing shortcut to some other key combination.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If this is the case with your PrtScn key, there&#8217;s no need to worry. You can disable or uninstall third-party applications by trying to use the PrtScn key. If it works fine, you can enable or re-install the screenshot application. Otherwise, you can also rely on the inbuilt print screen functionality.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Issue #5 &#8211; You are using outdated keyboard drivers on your PC<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Last but not least, if your keyboard is working fine, but only a few keys are not performing properly, there is a high possibility that the drivers are outdated. When drivers go outdated, they start affecting the device\u2019s functionality. Hence, the PrtScn button not working can result from an outdated driver.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211; Updating your keyboard driver is the only way to resolve this issue. If you know the steps to update drivers on a Windows PC, you can manually update them.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are not well-versed in it, we recommend you use a simpler method, Advanced Driver Updater. It is a dedicated tool that allows you to fetch the latest updates in minutes.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here\u2019s how the tool works &#8211;\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Download Advanced Driver Updater on your PC using the button below <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/15673,pos-1,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"https:\/\/www.systweak.com\/blogs\/download-product\/adu\/w\/15673\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'prtscn-button-not-working-on-windows', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; Install the tool on your PC and run it.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14768 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1.png\" alt=\"start scan using advanced driver updater\" width=\"959\" height=\"744\" sizes=\"(max-width: 959px) 100vw, 959px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; On the home screen, you will find the Start Scan Now button. Click on it to initiate the scanning process.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14769 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/04\/scanning-is-in-progress.png\" alt=\"scanning is in progress\" width=\"958\" height=\"739\" sizes=\"(max-width: 958px) 100vw, 958px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; Let the scan go through all the installed drivers on your PC and compare it to the latest on the tool\u2019s server.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5 &#8211; After the scan, you will have a list of outdated drivers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14770 aligncenter\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2023\/04\/outdated-drivers-found.png\" alt=\"outdated drivers found\" width=\"962\" height=\"748\" sizes=\"(max-width: 962px) 100vw, 962px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 6 &#8211; Click on Update All to update these drivers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">That\u2019s it! Your keyboard drivers will be installed in minutes. The best part is that if any other drivers were causing issues, they would be updated, too, leaving no loose end.\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\">Instant Fixes to Resolve the PrtScn Button on Windows 10\/11<\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you cannot identify the exact issue causing the print screen key to malfunction, you can try a few instant fixes. Please remember that you should primarily check for the abovementioned issues and resolve them to the best of your abilities.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix #1 &#8211; Close Interfering Background Applications<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The first thing you should do is trace the malfunction and identify the app preventing your screenshot shortcut key from working. It can be anything, from a recently installed antivirus to a third-party browser. Simply check your task manager and close the application by ending its process.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Press Ctrl+Shift+Esc to open Task Manager.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23252\" src=\"https:\/\/cdn.systweak.com\/content\/wp\/bg_systweak_com\/uploads\/2024\/07\/Task-Manager.webp\" alt=\"Task Manager\" width=\"1123\" height=\"693\" sizes=\"(max-width: 1123px) 100vw, 1123px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 2\u2014Close all the applications running in the background and not being used. Click on an application to select it and use the End Process button.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Repeat step 2 until you are sure that you have cleared all the applications. Refresh your PC using the F5 key and check if the PrtScn button works.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 2 &#8211; Use an Alternative Screenshot Application<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the internal screen capture utility is not working or cannot be triggered using the PrtScn button, finding an alternative screenshot application is better. Several apps allow you to take screenshots on Windows. Some have integrated advanced features such as instant editing, cropping, scrolling screen capture, etc., while others simply use your keyboard shortcuts to take a screenshot. The choice is completely up to you.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are confused about which app to use, here\u2019s a list of the <\/span><a href=\"https:\/\/www.systweak.com\/blogs\/screenshot-tools-for-windows\/\"><span style=\"font-weight: 400;\">best screenshot applications<\/span><\/a><span style=\"font-weight: 400;\">. Check it out.<\/span><\/p>\n<h3 style=\"text-align: justify;\">Fix 3 &#8211; Restart Your Computer<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Occasionally, your PC is not performing to its best abilities by default. This can happen when your computer is experiencing stress when handling all the processes currently running. If you have not been able to restart your computer recently, we recommend you restart it. Sometimes, when using your device for professional reasons, you avoid shutting it down. Considering that you may be required to access it anytime, users put their PCs in hibernation mode, leaving behind the necessary optimizations that regular restarts bring.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Restart your PC right now and check if that resolves your issue.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">PrtScn Not Working? NO WORRIES!<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Thanks to these 5 solutions, there is no need to worry if the PrtScn key is not working on your keyboard. Simply match the best situation that suits your PC, use the solution, and you will be good to go.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Most users prefer to use native keys to perform basic tasks. These fixes should be enough if you are struggling with your PrtScn key\/Screenshot shortcut key.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">And with that, we have reached the end of this post. Feel free to drop any of your queries in the comments section below.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Good luck!<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Recommended :\u00a0<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.systweak.com\/blogs\/what-to-do-if-the-enter-key-is-not-working-on-windows\/\" target=\"_blank\" rel=\"noopener\">What to Do If the Enter Key Is Not Working on Windows<\/a><br \/>\n<a href=\"https:\/\/www.systweak.com\/blogs\/drag-drop-not-working-on-windows\/\" target=\"_blank\" rel=\"noopener\">Drag &amp; Drop Not Working On Windows \u2013 It\u2019s Not What You Think!<\/a><br \/>\n<a href=\"https:\/\/www.systweak.com\/blogs\/fix-windows-taskbar-not-working-issue\/\" target=\"_blank\" rel=\"noopener\">How to Fix the Windows Taskbar Not Working Issue<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stuck with a malfunctioned Prtscn key on your keyboard? You are not alone!\u00a0 The PrtScn button on the keyboard is a special key mapped to taking screenshots. Almost everyone uses it to instantly jump to their screenshot utility, which is much more convenient than opening an application and capturing the screen. While the key plays&hellip; <a class=\"more-link\" href=\"https:\/\/www.systweak.com\/blogs\/prtscn-button-not-working-on-windows\/\">Continue reading <span class=\"screen-reader-text\">[Fixed] PrtScn Button Not Working in Windows 10\/11<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":15687,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81,1],"tags":[],"class_list":["post-15673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-driver","category-driver-updater","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3-RC2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Fixed] PrtScn Button Not Working in Windows 10\/11<\/title>\n<meta name=\"description\" content=\"The PrtScn key on your laptop\/keyboard is crucial. 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